Project & Vendor Management Administrator
Topside Federal Credit UnionRole Responsible for planning, coordinating, and driving the successful execution of organizational projects from evaluation and initiation through implementation and closeout. The position partners with executive sponsors, business owners, project teams, and vendors to define scope, requirements, timelines, resources, risks, deliverables, testing, training, and measures of success; facilitates project governance and reporting; and supports the Vendor and Project Coordinator with vendor analysis, vetting, contract and relationship considerations, documentation, integration requirements, and related guidance as appropriate. Major Duties and Responsibilities Oversees and completes assigned organizational projects. Partners with the Executive Sponsor and business owner to develop project charters and comprehensive plans; defines scope, objectives, requirements, deliverables, timelines, dependencies, resources, testing, training, implementation, and measures of success; assigns and coordinates project tasks based on team members’ roles and expertise; monitors performance, risks, issues, decisions, and change requests; maintains project documentation; and keeps management and stakeholders apprised of project status and critical issues. Evaluates proposed projects for strategic alignment, approved funding, duplication of existing functionality, organizational impact, feasibility, resource availability, technology and hardware needs, vendor or third-party dependencies, risk, and readiness. Prepares project analysis and recommendations; facilitates Project Council meetings; reports on active projects and resource considerations; and ensures proposed initiatives have appropriate sponsorship, ownership, and success measures before implementation. Supports organizational project governance and continuous improvement by maintaining project-management standards, templates, tools, records, and practical “how-to” resources. Reviews completed and active projects for lessons learned, process gaps, cost efficiencies, and opportunities to improve products, pricing, policies, procedures, workflows, technology, and the internal stakeholder experience. Works in concert with the Vendor Management Coordinator, providing assistance and guidance as appropriate regarding new-vendor analysis, vendor selection and demonstrations, contract and relationship considerations, product-integration requirements, third-party connectivity, implementation planning, vendor mapping, business-continuity dependencies, and maintenance of complete and current vendor documentation. This position does not directly supervise the Vendor Management Coordinator. Compiles and maintains project-management policies, procedures, templates, project records, status reports, decision logs, risk and issue documentation, implementation materials, and other assigned documentation. Completes special projects and related organizational initiatives as assigned. Must comply with all company policies and procedures and applicable laws and regulations, including but not limited to the Bank Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control. Knowledge and Skills EXPERIENCE Two to four years of similar or related experience in project management, project coordination, business operations, vendor management, systems implementation, or process improvement. Experience coordinating cross-functional projects, maintaining project plans and documentation, facilitating meetings, communicating project status, and working with internal stakeholders and third-party vendors is required. Financial services or credit union experience is preferred. EDUCATION/CERTIFICATIONS/LICENSES A college degree, an industry-recognized project-management certification, or commensurate education and experience. Relevant certifications may include project-management or related credentials appropriate to the scope of the position. INTERPERSONAL SKILLS The ability to build credibility a…