PROJECT MANAGER (Organizational Development)

Job ID: 66584 Job Category: Policy, Planning & Research Division & Section: Corporate Real Estate Management Work Location: Metro Hall, 55 John St, Toronto Job Type & Duration: Full- time, Temporary Vacancy Salary Range: $105,241.00 - $160,649.00 Shift Information: 35 hours per week, Monday to Friday Affiliation : Non- Union Number of Positions Open: 1 Posting Period : 02-Oct-2026 to 16-Oct-2026 Job Summary: Reporting to the Program Manager Business Support, the Project Manager initiates, plans and oversees the implementation of division-wide priorities and provides strategic advice and operational support to the Divisions’ Senior Management Team. Major Responsibilities: Leads and manages organizational development projects, including strategic planning, business planning, business performance management, process improvement, employee engagement, learning and development, and diversity, equity and inclusion initiatives. Facilitates strategic planning exercises, workshops, consultations, and working sessions with management and staff to support the development and implementation of divisional strategies and action plans. Coordinates the development, monitoring, and reporting of organizational performance measures, strategic objectives, and continuous improvement initiatives to support evidence-based decision-making and accountability. Develops and implements detailed plans and recommends policies regarding program specific requirements. Manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning. Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government. Ensures that the project expenditures are controlled and maintained within approved budget limitations. Oversees multi-disciplinary team to deliver of high-quality project management services on divisional projects. Conducts research, identifies stakeholder requirements and analyzes business processes for opportunities to optimize operational efficiencies, effectiveness and service delivery to clients. Anticipates, analyzes and identifies organizational and program delivery impacts of emerging issues and activities; recommends innovative divisional solutions using sound professional judgment, conflict resolution and negotiation skills to successfully manage sensitive and controversial matters. Performs service level adjustment scenarios and participates in meetings which may involve highly confidential strategic, operational or labour relations issues such as restructuring, downsizing, and contracting out. Responds to emergency and priority situations by anticipating problems, making decisions and deploying appropriate financial and human resources. Oversees and evaluates the work performance of external service providers with respect to quality, timeline, cost and completion of required tasks. Identifies and recommends approaches for addressing program/activity gaps and issues, ensuring alignment with other City and divisional priorities and objectives. Monitors work output, reviews project deliverables and ensures project staff and divisional stakeholders complete assigned deliverables on time, on schedule and on budget and at quality standards. Develops and implements project control systems, procurement oversight, cost evaluation methodologies, performance evaluation criteria, in accordance with approved corporate policies and guidelines. Reviews, evaluates and recommends detailed project plans and project deliverables to Director/Manager including the overall scheduling of projects and reports on the status of all subprojects and ensures City obligations are met and are in compliance. Manages and reports sub-project progress to senior management with respect to technology, staffing level, costs, schedules, and operations. …

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