Project Manager Assistant

Job Summary Administrative, operational, and field-support coordinator helping manage full-cycle property restoration claims alongside senior project managers. Keep insurance claims moving smoothly, maintain accurate documentation, communicate with policyholders and adjusters, and support trade and site coordination. Responsibilities Claim & File Management: Upload and maintain accurate project documentation, work authorizations, and completion certificates into internal and external claims systems. Track project progress, maintain up-to-date file notes, and log daily customer communications. Administrative & Scheduling Support: Assist the project manager in planning, scheduling, and coordinating daily site activities and sub-trade workflows. Handle incoming correspondence, phone calls, and emails from homeowners, insurance adjusters, and vendors. Track project costs, assist with purchase orders, and monitor invoicing or accounts tracking. Estimating & Scoping Assistance: Support the preparation of estimates, change orders, and material procurement using industry Xactimate or XactAnalysis. Stakeholder Communication: Act as a secondary point of contact for clients, tradespeople, and insurance representatives to relay project updates. Help manage customer expectations and address routine inquiries. Experience Proficiency with office productivity tools (Microsoft Office) and experience/exposure with restoration management software is an asset. Strong organizational, record-keeping, and multi-tasking skills in a fast-paced environment. Clear and professional written and verbal communication Pay: $50,000.00-$60,000.00 per year Benefits: Casual dress On-site parking Paid time off Work Location: In person

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