Project Manager
ExpeditorsCompany Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! www.expeditors.com Job Description Project Management Lead SAP EWM implementation and enhancement projects Manage project scope, timelines, budgets, milestones, and resources Coordinate system integration testing and user acceptance testing Develop and manage go-live readiness plans Lead hypercare and post-go-live stabilization Identify project risks, dependencies, and resource constraints Escalate issues that could affect implementation timelines or operational readiness Manage multiple priorities across operational and technical workstreams System and Operational Integration Coordinate integration between SAP EWM, SAP ECC or S/4HANA, Transportation Management, and external systems Support integration with warehouse control systems, material flow systems, scanners, automation, and EDI Translate warehouse and customer requirements into system solutions Validate that proposed solutions support actual Distribution workflows Coordinate configuration, testing, deployment, and operational validation Ensure system transactions align with physical warehouse processes Support new-site launches and network optimization initiatives Testing and Implementation Develop structured SIT and UAT plans Coordinate test scenarios and required test data Assign testing responsibilities across operational and technical teams Track defects, corrective actions, and retesting Confirm operational readiness before system deployment Coordinate cutover planning and go-live activities Monitor system and operational performance during hypercare Ensure unresolved issues have clear owners and target completion dates Issue Management and Continuous Improvement Triage ongoing system and operational issues Coordinate root-cause analysis and corrective actions Maintain project risk, issue, and decision logs Identify recurring system or process failures Recommend system enhancements and process improvements Support post-go-live optimization Evaluate opportunities to improve accuracy, productivity, visibility, and system integrity Documentation and Training Develop project plans, process maps, SOPs, and operational work instructions Create system training materials for warehouse and customer service teams Coordinate end-user training before implementation Document system requirements, testing outcomes, decisions, and process changes Maintain version control for project and training documentation Ensure the operation understands new processes before go-live Support cross-training and knowledge transfer to operational teams Communication and Stakeholder Management Serve as the primary project coordination point fo…