Project Coordinator - Product Support

WHY JOIN US?! 100% Employer funded health, dental, and vision coverage RRSP matching program Competitive wages and flexible vacation Family-operated business Retention Bonus Ketek Group Inc: From its 10 locations in Western and Northern Canada, Ketek is able to provide services and rental equipment to clients throughout the region’s oil and gas, mining, construction, and municipal sectors. P OSITION BACKGROUND The Project Coordinator – Product Support provides essential project support to the Project Management team. Working closely with the Client Solutions team, this role contributes to the development of action plans and coordinates a variety of tasks, including addressing client requirements through Ketek equipment, supply chains, or distribution channels. Key responsibilities include scheduling, documentation management, administrative duties, and supporting business development in both new and existing regions. This role also involves managing client requests, balancing both internal and external responsibilities, and promoting Ketek products and services by identifying solutions that meet client needs. The Project Coordinator works collaboratively with team members to ensure the highest levels of customer satisfaction while supporting the success of field operations. This position is accountable for ensuring projects are completed safely, on schedule, within budget, and in compliance with applicable standards, specifications, and regulatory requirements. CORE DUTIES Business Development Prospect for potential clients and convert them into increased business opportunities Present new products and services to improve existing relationships. Engage internal and external contacts. Establish and promote excellent relationships through clear and accurate communication. Attend project and onsite safety meetings as needed to provide leadership and support for the project scope. Attend industry functions, including conferences and association vents, and contribute information and feedback on upcoming market trends to present to team members. Assist in product awareness on the Ketek website and through Social Media Assist/Create targeted social media campaigns to drive traffic to the Company website and generate leads. Screen potential business deals by analyzing market strategies and evaluating options Project Support-Services Communicate project details as required. Create travel and accommodation arrangements for field Employees for services. Ensure Employees are activated on site (where required) and have completed site orientation(s). Maintain all site invoicing requirements as directed by the Project Manager. Maintain project and administrative files, including daily Labour, Equipment, and Materials (LEMs) and cost tracking sheets for invoicing and Client requests. Manage the resources to stay on schedule and/or monitor the deliverables. Support Project Managers in the preparation of reports and site mobilization requirements. Coordinate material lists, shipping, receiving and procurement. Assist on handling issues related to Ketek Group products and/or distributor products. Assist in resolving product-related issues by identifying and providing effective solutions for clients Daily Project Management Promote and establish excellent client-based relationship. Organize, instruct, and ensure projects are completed in a safe manner, on time and on budget. Closely monitor job schedules and budgets. Provide accrual and forecast reports to client when requested. Coordinate development of manuals, technical data, and sustainability reports. Assist in development of quotations, research and development projects and bring forth creative initiatives. Actively strive to ensure a positive, safe work environment with high employee morale. Communicate proactively any risks or restraints with project stakeholders. Utilizing conflict resolution skills to address safety concerns from employees, subcontractors, and government age…

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