Project Coordinator

Department: Sales Positions Supervised: None FLSA Status: Non-Exempt Reports to: Senior Project and Analytics Manager Date Approved : 10/09/2026 Date Revised: 10/09/2026 GENERAL PURPOSE OF JOB CSL USA, part of Sacco System, is seeking an organized, detail-oriented, and proactive Project Coordinator to support the execution of new customer manufacturing projects from order receipt through final shipment. This position will primarily support new probiotic blends, custom formulations, and finished-product manufacturing, including encapsulation, bottling, and packaging. The Project Coordinator will help coordinate activities between customers and internal departments, maintain project documentation, track timelines and deliverables, and follow up on outstanding items to help ensure projects progress according to schedule and customer requirements. The ideal candidate is highly organized, communicates effectively, and can manage multiple priorities while working collaboratively across departments. ESSENTIAL DUTIES AND RESPONSIBILITIES The following statements reflect the general details necessary to describe the major functions of this position and are not intended to be a detailed description of all the work/functions that may be required. Other duties may be assigned. Project Coordination & Tracking Assist with coordinating new customer projects from purchase order through final shipment. Maintain project timelines, milestones, task lists, and deliverables. Track project progress and follow up on outstanding tasks and deadlines. Identify potential delays or missing information and communicate concerns to the appropriate team members. Maintain project trackers and provide routine status updates. Support the coordination of multiple projects and help maintain priorities. Cross-Functional Coordination Coordinate project activities across Sales, R&D, Quality, Regulatory, Procurement, Planning, Operations, and Customer Service. Follow up with departments regarding assigned tasks, required information, and project deadlines. Assist Production Planning and Operations with coordinating manufacturing schedules and readiness activities. Follow up with Procurement on the availability of ingredients, materials, packaging, and other required components. Schedule project meetings, prepare meeting notes, document action items, and follow up on open items. Communicate project updates and outstanding needs to relevant departments. Product Development & Documentation Assist with collecting, organizing, and maintaining product specifications and project documentation. Coordinate the review and approval of formulations, bills of materials (BOMs), manufacturing instructions, and packaging requirements. Track required materials, documentation, and approvals to support production readiness. Assist with new product setup and the preparation of manufacturing documentation. Support the transfer of new products and formulations into commercial manufacturing. Maintain accurate project records and ensure documentation is readily available to the appropriate teams. Customer Coordination & Communication Support customer communication during new product implementation. Provide routine project updates regarding timelines, outstanding information, and upcoming milestones. Coordinate the collection of customer requirements, technical information, specifications, and approvals. Follow up on outstanding customer questions, documents, and decisions. Communicate changes or potential delays to the appropriate internal team members. Escalate customer concerns or project issues to the Project Manager or appropriate department leader. Process Support & Continuous Improvement Assist with maintaining project management tools, templates, checklists, and reporting. Identify recurring coordination challenges and communicate opportunities for improvement. Help maintain consistent project tracking and documentation practices. Support efforts to improve communication, organizatio…

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