Program Manager, Retail Construction
JLLJLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: We are seeking a detail-oriented Program Manager with owner's representative experience to support oversight of a premium interior construction program for a leading financial institution. This role drives operating cadence, stakeholder coordination, and delivery discipline across a portfolio of interior fit-out and selective base building projects in complex, operationally sensitive environments. Your day-to-day tasks will include: Program Oversight & Reporting Maintain portfolio workplans, milestones, risks, and interdependency tracking; drive PMs on lookahead/milestone compliance, flagging risks early Run program cadence meetings, ensuring clear ownership and follow-through Prepare executive-ready status updates, decision memos, and briefing materials; maintain dashboards and standardized templates Contribute input on program-level process improvements and best practices based on cross-project trends Stakeholder, Vendor & Site Coordination Coordinate across internal functions, vendors, architects, and consultants, serving as central point of contact between PMs, procurement, and Capital Planning Coordinate with third-party PMs on fit-outs within active operational facilities (airports, occupied buildings, 24/7 spaces), including permitting, security, and building operations requirements Financial, Procurement & Quality Support Request/track ROM’s from Capital Planning; coordinate RFQ/RFP processes with sourcing and procurement; vet proposals against program pricing guardrails Support funding requests and monitor program-level budget/schedule performance Support program-wide quality standards and consistency across projects by coordinating with PMs/consultants on finish specifications and installation standards Desired experience and technical skills: Requirements: Education & Experience Bachelor's degree in Architecture, Construction Management, Engineering, Real Estate, or related field 5-7 years of experience in owner's representative, program/project management, or in-house corporate real estate roles, ideally supporting premium interior construction Working knowledge of interior construction scopes Technical Skills & Tools Strong attention to detail; ability to interpret shop drawings, material submittals, and schedules to support PM oversight and compliance tracking Working knowledge of architectural/interior/MEP drawings; understanding of PM methodologies, budgeting, forecasting, and scheduling Communication & Organizational Skills Clear written/verbal communication; able to produce concise, executive-ready materials Strong organizational skills managing multiple workstreams in a dynamic environment Collaborative style; comfortable driving PM accountability without direct management authority Preferred: Experience supporting RFQ/RFP and contract coordination Proficient in MS Excel, Word, PowerPoint, Outlook; Adobe/Photoshop and Smartsheet Experience aggregating data and implementing dashboards utilizing AI tools This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 126,000.00 – 160,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site &ndash…