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Program Manager, Inventory Strategy and Ops

Compass
21 hours ago
Full-time
On-site
Madison, NJ, United States
LinkedIn

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
Compass International Holdings is seeking a Program Manager of Inventory Strategy & Enablement to own the national programs th
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at increase inventory on the platform. This role exists for one reason: agents across our ten brands should win more listing agreements, launch them through our technology platform, and do it as a matter of habit rather than a one-time campaign.
You will own the full arc, from identifying where the opportunity is, to designing the program, to piloting it in a brand and/or region, to rolling it out across every brand and making it stick. You will also own the creation and distribution of what the field actually receives: the playbooks, the talk tracks, the training, and the follow-through that turn a strategy into agent behavior.
This is a builder and operator role. You will learn from what has already worked, bring structure and rigor to scale it, and hold yourself accountable to a number. If you are energized by turning ideas into programs that move measurable inventory, this is the seat.
What You'll Own
Inventory Adoption & Portfolio Strategy
• Contribute to and deliver the national strategy for driving inventory onto the platform across agent segments and brands, grounded in field research and discovery, not assumption
• Design programs that create behavior change and habit formation, so agents consistently win listing agreements and launch them through Compass technology
• Translate product capability into adoption strategy that resonates with the field, framed in agent and client value rather than feature language, across each brand
• Manage project scopes, charters, and risk mitigation strategies across high-priority inventory growth workstreams
• Identify where the biggest inventory unlocks sit, by brand, by region, by segment, and go after them in priority order
Program Build and National Scale
• Own the end-to-end project lifecycle of adoption initiatives, defining key milestones, deliverables, resource allocation, and timelines from ideation to national rollout
• Build standardized project management frameworks, governance models, playbooks, and systems to scale program delivery without linear headcount
• Run the readiness path end-to-end for every initiative: workback schedule built and approved by the regions and Legal, assets created for each brand plus a generic version, and employees, agents, and staff trained before launch
• Keep programs aligned to the business priorities they serve: inventory growth, agent productivity, and retention
• Establish robust risk management and issue tracking protocols to proactively resolve project bottlenecks and dependency conflicts
Field Enablement and Standardization
• Own the design and launch of the enablement and training that carry each program into the field, including brand-adaptable decks, talk tracks, and seller-facing collateral
• Build frameworks that create consistency and standardization across regions and brands, while leaving room for each brand's voice
• Partner with Academy, Coaching, and brand learning teams on development and rollout, and hold the accountability for whether the field is genuinely equipped
• Identify operational gaps in how regional teams execute and implement scalable fixes
Cross-Functional Alignment
• Build trusted relationships with stakeholders at every level, from agents and regional staff to brand leadership
• Partner with Product to align adoption strategy with the feature roadmap and release cycles
• Work with Marketing, Product Marketing, and Communications to position tools around agent and client value
• Serve as the connective tissue between regional teams and central functions, and translate field feedback into actionable insight for

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