Program Manager - Intertech Products, Inc.
Intertech Products, Inc.JOB DESCRIPTION
Program Manager – Automotive
Department
Program Management
Reports To
VP Business Development
FLSA Classification
Exempt
Position Type
Full-Time
Position Summary
The Program Manager is responsible for leading assigned automotive programs from award and planning through development, launch, production stabilization, and ongoing change management. The role owns program tim
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ing, deliverables, risk management, financial performance, and customer communication, while providing account-management support for assigned customers.
This position leads cross-functional execution with Engineering, Quality, Production, Scheduling, Purchasing, Supply Chain, Finance, and Management to ensure customer requirements are translated into clear plans, decisions, and on-time deliverables. The Program Manager serves as the primary escalation point for program status, risks, changes, and recovery actions.
The ideal candidate has experience managing automotive programs within an OEM, Tier 1, or Tier 2 environment and can balance launch discipline, customer responsiveness, commercial awareness, and manufacturing execution.
Essential Responsibilities
Program Management & New Program Launches
· Lead assigned programs from award through planning, product and process development, validation, launch, production stabilization, and closeout.
· Create and maintain integrated program plans covering customer milestones, design and process readiness, tooling, validation, sourcing, PPAP, capacity, packaging, and launch activities.
· Define deliverables, owners, due dates, dependencies, and decision points; actively drive closure of open actions.
· Lead cross-functional program reviews and publish accurate status, milestone, risk, and action reporting.
· Identify program risks early, maintain risk and issue registers, and lead mitigation or recovery plans.
· Manage engineering changes and scope changes, including timing, cost, capacity, quality, inventory, and customer-approval impacts.
· Coordinate prototype, sample, trial, validation, PPAP, run-at-rate, safe-launch, and production-readiness activities.
· Confirm that customer-specific requirements and required documentation are complete, accurate, and submitted on time.
· Monitor program financial performance, resource needs, and launch spending; escalate deviations and support corrective actions.
· Conduct launch lessons learned and transition stable programs to ongoing operations with clear ownership of remaining actions.
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
Account Management & Customer Communication
· Serve as the primary program contact for assigned automotive customers and maintain effective working relationships across purchasing, engineering, quality, and program teams.
· Provide clear, timely communication regarding program status, milestones, risks, decisions, quality concerns, delivery issues, and required customer actions.
· Lead regular customer program reviews and support periodic account and business reviews.
· Coordinate responses to customer scorecards, surveys, and satisfaction initiatives, including corrective action plans when required.
· Understand customer priorities, forecasts, and future program plans and communicate relevant account intelligence internally.
· Support retention and organic growth by identifying customer needs, program extensions, engineering changes, and follow-on opportunities.
· Build trust through disciplined follow-up, accurate commitments, and effective resolution of customer concerns.
Commercial & Account Support
· Support RFQ reviews by coordinating technical, operational, timing, tooling, capital, and commercial inputs.
· Assist with cost models, quotations, and customer submissions for new programs and engineering changes.
· Track program budgets, tooling and capital commitments, launch costs, and financial risks against approved assumptions.
· Coordinate the c