Program Manager

Job Summary Cultivate is currently recruiting a full-time Program Manager. The Program Manager will own the delivery and execution of assigned event programs as well as the freight logistics, inventory management, and vendor coordination for our Gifting Programs. Successful candidates will positively impact key business productivity, and financial and customer experience metrics. In addition, effective leadership and negotiation skills are a must. This role requires the ability to positively influence and drive event team performance in the absence of direct authority. Delivering an excellent customer experience and tackling fire drills with a smile is essential. Program Managers are masters of multitasking, successfully executing event logistics while interacting with meeting planners, hotel staff, guests, and the Cultivate on-site team. What You Will Do Champion events from sales pass-off through post-event wrap-up Build strong and effective internal cross-departmental relationships (sales, purchasing, accounting, etc.) fostering an environment for collaborative problem-solving, learning, and development Own the coordination of ‘Big Hit’ programs ensuring successful events for our largest clients Become the company’s main liaison with assigned clients to confirm all event details are captured and effectively executed Coordinate on-site logistics, staffing, travel, product and display shipments, and post-event reconciliation Build event/on-site staffing schedules and manage pre-event staffing activities Provide support to the VP of Operations for the coordination of Marketing & Industry events Maintain project checklists, files, and other event/shipping documentation thoroughly and accurately in accordance with company, departmental, and country (import/export) policies and requirements Work with vendors (fulfillment warehouses, freight forwarders, etc.) to ensure timely, cost-effective execution Build valuable relationships with new and existing freight forwarding partners Monitor import/export processes to ensure compliance with regulatory and legal requirements Collaborate with multiple company departments on issues concerning customer satisfaction, returns and claims, transportation, logistics systems, and imports/exports; solve, improve, and share best practices Travel to and support on-site performance and management of key events, including gift experience set-up and take-down as needed Track expenses and assist in financial reconciliation, appropriately balancing event ROI and client satisfaction Must Haves 4-year college degree required 3-5 years prior event management, hospitality, or promotional experience Highly organized and detail-oriented with excellent follow-up and time management/prioritization ability Outstanding written and verbal communication Proficiency with G Suite and MS Office Suite Willingness to work flexible hours and travel up to 25% Standout Skills Comfort and agility in resolving unexpected issues that inevitably arise in event planning and execution Strong problem-solving skills and ability to meet critical deadlines through independently prioritizing tasks, issues, and information A relentless commitment to continuous improvement An infectious, positive, can-do attitude Compensation and Benefits Annual salary of $65,000 - $75,000 depending upon experience. Benefits include: 401k Plan with a 4% employer match Insurance plans (health, vision, and dental) Employer contribution of $250 to medical premium Employee Assistance Program Paid time off, including seasonal half-day Fridays 9 paid holidays per year, including a floating holiday Employee recognition programs Referral bonus opportunity Pay: $65,000.00 - $75,000.00 per year Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Paid time off Referral program Vision insurance Work Location: Hybrid remote in Boulder, CO 80302

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