Program Manager

Maximize your potential. Minimize your footprint. Nortek Data Center Cooling builds the systems that keep modern data centers running — from liquid cooling to large‑scale air solutions. Our work supports some of the world’s most demanding AI and hyperscale environments, and we solve those challenges with engineering depth and practical execution. We keep things simple here. We communicate early, stay close to the details, and follow through. When issues come up, we address them directly, not with layers of process. Customers count on us because we do what we say and we keep projects moving. Our culture is hands‑on and collaborative. People take ownership, move quickly, and help each other. If you like working with teammates who are straightforward and accountable, you’ll feel at home. With the backing of Madison Air, we have the scale, stability, and manufacturing footprint to support complex, high‑growth programs. Position Summary The Program Manager serves as the day-to-day cross-functional integrator and accountability mechanism for customer commitments on assigned programs at Nortek Data Center Cooling. This role drives flawless execution across the full program lifecycle—from opportunity identification through completion of product commissioning. Reporting to the Vice President of Program Management, the Program Manager coordinates Engineering, Test, Operations, Supply Chain, Quality, Commercial, Finance, and Service teams to meet schedule, cost, quality, and customer commitments, while these functions continue to own execution within their respective areas. This is a hands-on execution role accountable for program-level P&L execution and customer commitments—delivering revenue, margin, cost, cash, schedule, change orders, and overall program performance. Success requires strong critical-path management, cross-functional influence, and clear communication with both internal stakeholders and external customers. The Program Manager maintains direct customer contact on program execution and is accountable for the financial health of the program, while the Sales Account Executive remains the primary customer contact and owns customer communication, negotiation, and pricing strategy. Key Responsibilities Program Execution & Schedule Management Own end-to-end execution of assigned customer programs from opportunity identification through completion of product commissioning. Build, maintain, and drive the integrated program schedule with a relentless focus on critical-path items and dependencies across engineering, procurement, fabrication, assembly, test, shipping, installation, and commissioning. Lead recurring program cadence meetings, ensuring clear ownership, decisions, and follow-through on action items. Coordinate engineering release, drawing approval cycles, long-lead procurement, fabrication, assembly, testing, customer acceptance, installation, and commissioning milestones per the standardized program workflow. Escalate schedule risks and cross-functional roadblocks promptly, with proposed mitigation paths. Customer Coordination & Communication Maintain direct customer contact on program execution matters, while the Sales Account Executive remains the primary customer point of contact and owns customer communication and negotiation. Provide clear, proactive, and honest program status communications—schedule, milestones, risks, and change orders—to internal leadership and, in coordination with the Sales Account Executive, to the customer. Build strong working relationships with customer counterparts; understand their pain points, priorities, and success metrics. Represent the voice of the customer inside Nortek DCC and the voice of Nortek DCC to the customer with balance and integrity. Program-Level P&L and Contract Management Accountable for the financial health of the program and for program-level P&L execution and customer commitments—delivering revenue, margin, cost, c…

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