Program Manager

Incap US is a global electronics manufacturing company that helps customers bring innovative products to market through advanced manufacturing and engineering expertise. We offer the stability of a growing global organization with the close-knit culture of a local team, creating opportunities for employees to learn, contribute, and succeed. JOB SUMMARY We are seeking a detail-oriented professional to manage customer needs, material purchasing, and production coordination for assigned accounts. This role works cross-functionally with customers, suppliers, and internal teams to ensure materials are available on time, production stays on schedule, and opportunities for cost and process improvements are identified. ESSENTIAL FUNCTIONS & RESPONSIBILITIES · Provide timely customer service to assigned customers throughout the production process · Purchase raw materials to facilitate to production process of printed circuit board assemblies and/or box build assemblies for assigned customers · Coordinate the production schedule to ensure the arrival of raw material for the production process to be completed by the required ship date · Proactively communicate with assigned customer regarding questions or concerns throughout the production process · Drive continuous improvement with suppliers by building and maintaining relationships, negotiating pricing and contracts, and participating in supplier audits · Identify opportunities for improvement such as reducing cost, decreasing material lead time, and reducing on-site inventory · Participate in customer visits to Incap US. Occasional travel to customer location(s) may also be requested. · Work directly with Materials, Shipping, Production, and Engineering to maintain smooth workflow and resolve issues · Work directly with Accounting to address and resolve invoicing and inventory concerns SKILLS, ABILITIES, & QUALIFICATIONS · Bachelor’s degree in Supply Chain, Business, Management, or related field · Ability to communicate effectively and professionally in verbal and written form · Excellent computer skills including typing and the use of Microsoft Outlook, Excel, and Teams. Advanced Excel skills preferred · Ability to manage multiple tasks simultaneously by effectively prioritizing, organizing, and executing tasks to meet deadlines · Strong decision-making and problem-solving skills · Ability to work independently with little supervision as well as part of a team · Must be hands-on, detail-oriented, and possess a high attention to detail · Coursework preferred in MRP systems and related processes such as kanbans, JIT, planning and scheduling, and other continuous improvement methods · Familiarity with ISO policies and procedures preferred Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Application Question(s): What is your desired salary for this position? Education: Bachelor's (Preferred) Ability to Commute: Coal Center, PA 15423 (Required) Work Location: In person

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