PROFESSIONAL BEAUTY SUPPLY STORE SEEKS AN ASSISTANT STORE OPERATIONS MANAGER FOR THE NY/NJ AREA

Job Summary Job Summary Paramount Beauty Supply is seeking a motivated, detail-oriented, and dependable Assistant Store Operations Manager to support and oversee the daily operations of multiple retail store locations throughout New York and New Jersey. This position works closely with the Store Operations Manager and individual store managers to ensure that all locations operate efficiently, maintain proper merchandising standards, manage inventory effectively, and provide excellent customer service. The ideal candidate will have previous retail management or store operations experience, preferably working with multiple store locations. Strong organizational, communication, and problem-solving skills are essential, along with the ability to travel between stores and respond to emergencies when necessary. ResponsibilitiesStore Operations and Merchandising Visit multiple store locations daily to review all aspects of store operations and identify areas for improvement. Work with store managers to ensure manufacturers' merchandising materials are utilized correctly and effectively. Review inventory issues and concerns with store managers and help develop solutions. Review and monitor cycle counts at each store to promote inventory accuracy. Evaluate endcap displays, product placement, and overall store merchandising to maximize sales. Create and implement planograms and assist with utilizing manufacturers' planograms to ensure consistent product placement and presentation. Address store-related operational issues, including maintenance concerns and unexpected building problems. Assist store managers in maintaining consistent operational standards across all locations. Employee Performance and Development Work with the Store Operations Manager to conduct quarterly employee performance reviews. Provide constructive feedback, suggestions, comments, and recommendations regarding employee performance and development. Identify operational or personnel concerns and communicate them to the Store Operations Manager. Help promote accountability, teamwork, and consistent standards throughout the organization. Customer Service Respond to customer questions, complaints, and concerns in a timely and professional manner. Work with store personnel to resolve customer service issues and maintain customer satisfaction. Manufacturer Relations Respond to manufacturers' emails and other communications in a timely manner. Coordinate and schedule manufacturer visits to store locations. Arrange Zoom meetings between manufacturers and individual stores as needed. Work with manufacturers and store managers to support merchandising initiatives and improve product presentation. Store Handbook and Procedures Work with the Store Operations Manager to review, update, and maintain the company store handbook on a quarterly basis. Help ensure store policies, procedures, and operational guidelines remain current and are communicated effectively. Emergency Availability and Store Issues Must be available on call 24 hours a day, 7 days a week, to respond to store emergencies. Respond to emergency situations, including store alarm activations, unexpected building problems, maintenance issues, and other urgent operational concerns. Communicate with the appropriate personnel to ensure emergencies are addressed promptly. Qualifications and Skills Previous retail management or store operations experience preferred. Experience working with multiple retail locations is strongly preferred. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to identify problems, develop solutions, and follow through on corrective actions. Knowledge of inventory management, cycle counts, merchandising, and product placement. Ability to work effectively with store managers, employees, manufacturers, and company management. Proficiency with computers, email, and Zoom. Ability to travel regularly between store locations throughout New…

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