Production & Supply Chain Planner
Wistron Infocomm Usa Corporation1. Position Summary
The Production & Supply Chain Planner is responsible for developing and executing production plans, managing customer orders, and ensuring material availability to support manufacturing operations. This role coordinates closely with production, procurement, logistics, sales, and supply chain teams to optimize inventory levels, improve operational efficiency, and meet customer delivery requirements. The position leverages ERP systems and data analysis to support forecasting, planning, reporting, and decision-making. Additionally, the Production & Supply Chain Planner serves as a key liaison between internal departments and customers, helping to resolve issues, support business objectives, and drive continuous process improvements. This is an individual contributor role with no direct supervisory responsibilities.
Essential Duties and Responsibilities
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Essential Duty / Responsibility |
Approx. % of Time (optional) |
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1. |
Develop and manage production plans and schedules to optimize production efficiency, ensure timely fulfillment of customer requirements, and maximize the effective utilization of labor, equipment, materials, and other operational resources.
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2. |
Manage the order lifecycle from order receipt through fulfillment by processing customer orders, monitoring order status, coordinating with internal stakeholders, and ensuring accurate, timely delivery in accordance with customer requirements and business objectives.
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3. |
Perform Material Requirements Planning (MRP) activities to determine material demand, maintain appropriate inventory levels, monitor supply availability, and ensure the timely procurement and delivery of materials necessary to support uninterrupted production operations.
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4. |
Coordinate with production, procurement, logistics, and supply chain teams to resolve operational issues and improve process efficiency.
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5. |
Conduct material planning, forecasting, and delivery scheduling to support production requirements and customer commitments.
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6. |
Use ERP systems to analyze operational data, generate reports, and support planning and business decision-making.
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7. |
Maintain customer relationships, identify customer needs, and assist in implementing sales/support strategies as needed. |
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8. |
Solve cross-functional business issues by collaborating with stakeholders, developing solutions, and presenting recommendations to support operational and business objectives
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Qualifications
Minimum Competency Requirements
These are the minimum requirements needed to perform the job competently. Do not use preferred criteria in place of minimum requirements.
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Competency Element |
Minimum Requirement |
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Education |
Bachelor’s degree or above in Business Administration, International Trade, Supply Chain Management (or Procurement), or 4 years in a related field
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Relevant Work Experience |
3-5 years of experience in production planning, supply chain planning, materials management, inventory control, or a related manufacturing environment.
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Licenses / Certifications |
N/A |
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Technical Skills |
Proficient in ERP systems and comfortable with data analysis and reporting
Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint and advanced Excel skills)
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Job / Process Knowledge |
Experience with forecasting, material planning, inventory management and order management
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Language / Communication (if job-related) |
English |
4. Competency Equivalency / Substitution
If your department permits an equivalent combination of education, training, or experience, define it here. Example: “Associate degree plus 3 years of relevant experience.” N/A
5. Additional Competencies / Behavioral Requirements
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Competency |
Job-Related Requirement / Expected Proficiency |
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Problem Solving / Judgment |
Analytical Thinking: Strong ability to dissect complex problems and identify root causes.
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Communication / Teamwork |
Communication: Ability to write clear, data-supported reports and present findings to technical and non-technical audiences and provide timely feedback to support other teams.
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Leadership / Supervision |
Collaboration: Can effectively lead multidisciplinary teams to solve technical challenges.
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Other |
Continuous Improvement: Ability to enhance product reliability and manufacturing efficiency
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6. Physical / Environmental / Schedule Requirements
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Area |
Requirement |
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Physical Demands |
Occasional lift up to 10 lbs. |
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Work Environment / PPE |
Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extended periods of time while working and walking the facilities; able to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement
Required PPE must be worn in designated areas (smock, shoes, head covering). |
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Schedule / Overtime |
Schedule as required to complete responsibilities |
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Travel / Other |
Limited to none |