Production Scheduler

Our client is a manufacturer and solutions provider specializing in retail merchandising, store display systems, and in-store communication products. Responsibilities Own the end-to-end coordination of production scheduling and communication across Sales, Production, Purchasing, and Warehouse teams. Develop, maintain, and adjust production schedules within the company’s ERP system based on customer demand, production capacity, material availability, and operational priorities. Serve as the primary communication link between Sales and Warehouse, ensuring requests are properly assessed, prioritized, and communicated before reaching warehouse staff. Filter incoming sales requests to determine what information and action the Warehouse and Production teams actually require, reducing unnecessary interruptions and helping teams stay on schedule. Coordinate complex production requirements across multiple manufacturing streams, including standard extrusion and fully customized, made-to-order production. Schedule products with numerous variations, including different sizes, colours, shapes, custom dyes, and other customer-specific requirements. Coordinate multi-step production jobs involving internal manufacturing processes and external vendors, including outside printing suppliers. Incorporate purchasing requirements, raw-material availability, supplier lead times, and incoming-material timing into production schedules. Account for products and materials sourced internationally, including finished products from China and raw materials from suppliers worldwide. Identify potential scheduling conflicts, material constraints, capacity issues, and production delays and communicate them proactively to the appropriate teams. Balance competing priorities and make practical scheduling decisions without creating unnecessary delays or escalation. Maintain clear, timely communication with employees across departments and at all levels of the organization. Provide full scheduling coverage and act as backup for the existing Production Scheduler during vacations, absences, and other periods requiring additional support. Become productive quickly and take ownership of day-to-day coordination with minimal disruption to existing operations. Qualifications Previous experience in production scheduling, master scheduling, production coordination, or a closely related role within a manufacturing environment. Experience working in a manufacturing organization of comparable operational size and complexity; experience limited to very small or straightforward production environments may not provide sufficient exposure for this role. Demonstrated experience managing complex production schedules involving multiple products, processes, dependencies, priorities, and lead times. Hands-on experience scheduling production within an ERP system; candidates whose scheduling experience is primarily spreadsheet-based will not meet the requirements of the role. Strong understanding of purchasing processes, raw-material planning, supplier lead times, and the impact of material availability on production schedules. Experience coordinating manufacturing environments involving multiple production streams, customized products, outside vendors, or globally sourced materials is highly desirable. Strong judgment and decision-making skills, with the ability to assess available information, establish priorities, and move work forward without unnecessary delays. Excellent communication and interpersonal skills, with the ability to work effectively with employees from a wide range of professional, cultural, and educational backgrounds. Approachable, collaborative, and team-oriented working style with the ability to build productive relationships with both long-tenured employees and newer team members. Ability to operate effectively in a fast-moving environment, manage competing demands, and communicate changes clearly across multiple departments. Demonstrated ability to learn an operat…

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