Production Manager

Who We Are: Backed by over 60 years of proven expertise through Gekay Sales and Service, Cardinal Equipment Services stands as a trusted leader in equipment sales, remanufacturing, and comprehensive service solutions for the beverage, foodservice, and vending industries. What We Offer: Eligible full time Cardinal Equipment Services Associates can participate in our Total Rewards Program which includes: Health, Dental, & Vision Insurance Two weeks of Paid Time Off, and 7 paid company holidays Basic Life Insurance 401K Plan with company match Employee Assistance Program (EAP) Short-Term Disability Job Title: Production Manager Location: Winter Haven, Florida Job Type: Full Time Job Summary: The Production Manager is responsible for leading and overseeing all production operations to ensure safety, quality, efficiency, and customer satisfaction goals are achieved. This position manages production teams across multiple departments, drives process improvements, develops supervisory talent, establishes performance goals, and serves as a key liaison between internal departments, customers, and vendors. The Production Manager is accountable for production planning, employee relations, inventory coordination, reporting, and operational excellence initiatives. Key Duties and Responsibilities: Direct and oversee daily production activities for the Ancillary, Food Service, and Refrigeration teams. Regularly monitor production floor operations to ensure productivity, quality, safety, and efficiency standards are met. Establish weekly and monthly production goals utilizing historical performance data, forecasting, and business requirements. Maintain and monitor monthly safety training compliance, ensuring all employees and supervisors complete required training within established deadlines. Track performance against goals and implement corrective actions as needed. Develop and maintain production reports, including weekly, monthly, and annual performance metrics. Ensure production schedules align with customer demand and operational capacity. Lead, coach, and develop Production Supervisors and production team members. Conduct performance reviews for Production Supervisors and provide ongoing feedback and career development support. Foster a culture of ownership, accountability, teamwork, and continuous improvement. Manage employee relations matters including coaching, conflict resolution, corrective action, and performance management. Promote employee engagement and maintain a positive and productive work environment. Identify operational inefficiencies and implement process improvement initiatives. Analyze production data and trends to improve productivity, reduce waste, and optimize workflows. Partner with leadership to drive operational excellence and continuous improvement efforts throughout the organization. Serve as the primary production contact for internal stakeholders including: Sales, Shipping & Receiving, Inventory Control, Safety, Remanufacturing, Finance. Coordinate communication and workflow between departments to ensure smooth production operations. Attend and actively participate in management meetings, providing updates on production performance, challenges, and improvement opportunities. Oversee inventory accuracy and collaborate with third-party inventory management partners. Manage communications with vendors and suppliers to support production requirements. Serve as a primary point of contact for customer production-related inquiries and vendor communications. Manage customer expectations regarding production schedules, timelines, and order status. Develop and maintain positive working relationships with vendors and external business partners. Manage cash handling and payment-related systems in accordance with company policies. Generate and analyze production reports using SAP and Microsoft Excel. Monitor production metrics and provide recommendations based on data analysis. Support budgeting and operational planning e…

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