Production Manager

PPC Production Manager Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Job Summary The Produce Packing Center (PPC) Production Manager is responsible for overseeing the daily operations of the Produce Packing Center and ensuring that produce is packed, processed, and shipped safely, accurately, efficiently, and on time. This position is responsible for production planning, labor management, inventory control, quality and food safety compliance, process improvement, and team development. The Production Manager will work closely with Merchandising, Store Operations, Logistics, Receiving, and Quality Control teams to ensure production requirements are aligned with store demand and business needs. The ideal candidate has experience in production, food packing, warehouse, or fresh produce operations and demonstrates strong leadership, organizational, analytical, and problem-solving skills. Key Responsibilities: Manage the day-to-day operations of the Produce Packing Center, including production planning, staffing, scheduling, inventory management, packing, and shipping activities. Develop daily and weekly production plans based on store demand, sales trends, inventory levels, raw material availability, production capacity, and delivery schedules. Ensure production is completed accurately and on time to support store delivery requirements and minimize shortages, delays, and overproduction. Collaborate with Merchandising Managers to ensure adequate availability, quality, cost effectiveness, and timely delivery of raw materials needed to support production requirements. Monitor raw material, packaging material, work-in-process, and finished goods inventory to maintain appropriate inventory levels and minimize shortages, excess inventory, shrink, and waste. Ensure all products are packed according to established specifications, quality standards, labeling requirements, and food safety requirements. Monitor production output, labor productivity, production yield, shrink, waste, quality issues, and other operational KPIs. Identify production inefficiencies, bottlenecks, quality issues, and process gaps and implement corrective actions and continuous improvement initiatives. Optimize labor utilization and production scheduling to improve productivity while maintaining quality, safety, and service levels. Develop, implement, maintain, and continuously improve Standard Operating Procedures (SOPs) for production, packing, inventory control, sanitation, quality, and safety. Manage and develop packing center employees, including hiring, onboarding, training, scheduling, coaching, performance management, attendance management, and team development. Establish clear performance expectations and ensure team members follow company policies, operating procedures, safety requirements, and quality standards. Promote a safe and healthy work environment by enforcing safety procedures, conducting regular safety training, identifying workplace hazards, and encouraging a strong culture of safety awareness. Ensure compliance with company food safety, sanitation, Good Manufacturing Practices (GMP), quality standards, and applicable regulatory requirements. Collaborate with Quality Control to identify and resolve product quality, packaging, food safety, and supplier-related issues. Work closely with Store Operations to understand store demand, product availability issues, service-level concerns, and changing operational requirements. Coordinate with Logistics, Receiving, and warehouse teams to ensure raw materials are received on time and finishe…

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