Production Control Specialist - Shipping Planner

Job Purpose: The Shipping Planner is responsible for managing customer shipping requirements, shipment planning activities, and logistics coordination to ensure on-time delivery, accurate inventory control, and compliance with customer expectations. This position works closely with Production, Material Control, Sales, PM, and R&D to balance customer demand, production capacity, inventory levels, and logistics requirements. Responsibilities include the following (other duties may be assigned as needed): 1. Shipment Planning Develop and maintain daily and weekly shipment plans based on customer demand, inventory availability, production schedules, and logistics constraints. Optimize carrier appointment schedules to minimize loading/unloading delays and prevent detention charges. Adjust shipment schedules on a daily basis in response to demand fluctuations, carrier updates, shipping dock capacity, and material shortages. Communicate to Logistics Supervisor and related teams when to collect, package and ship materials to other HL Mando sites. Maintain all essential documentation and complete inventory transactions. 2. Customer Demand Management Monitor customer EDI releases, forecasts, and shipping schedules daily to identify demand changes and potential risks. Analyze demand fluctuations and communicate changes to all related teams. Ensure customer requirements are reflected accurately in shipping plans. Ensure invoices are submitted in customer portals (as applicable) in timely manner. 3. Customer Packaging and Logistics Requirements Establish and maintain consistent access to all customer and carrier portals. Check customer portals for any updated requirements on a weekly basis to ensure proper compliance. If expectations are not clear, contact customer logistics team directly to verify. Clearly communicate detailed customer requirements and expectations to Logistics Supervisor and shipping team to ensure shipments are properly packaged, banded, labeled, and staged for pickup. Submit packaging proposals for customer approval as needed based on each customers’ guidelines. 4. Finished Goods Inventory Control Monitor finished goods inventory to ensure sufficient coverage for scheduled pickups. Coordinate with Production Planner to verify timing if inventory is not sufficient. Develop and communicate earliest recovery plans to customers and carriers as needed. Conduct weekly PI to ensure physical inventory and system inventory is properly matched. Monitor inventory transactions to ensure accuracy after each sales order is closed. Identify root causes of inventory discrepancies and implement corrective and preventive actions to eliminate recurring issues. Ensure all inventory movements are accurately recorded and comply with company procedures and inventory control standards. 5. Logistics Performance Monitoring Monitor customer scorecard status (Logistics/Delivery) to ensure full compliance. Monitor shipping performance to ensure timely ASN submission. Review weekly AR Chargeback report to assess if issues occurred due to logistics non-compliance. Submit corresponding memos for approval by providing detailed supporting documentation. 6. Cross-functional Coordination Coordinate with: PE, Production, Quality (CS/PQ/SQ), Purchasing, PC, MC, R&D, SD, PM, Sales Resolve issues affecting shipment schedules (carrier delays, demand fluctuations, etc.) Support customer requirements through effective communication across departments. Cross-training and essential task fulfillment may be required in event of Logistics Supervisor absence. 7. Risk Management Identify potential risks associated with Logistics. Develop mitigation plans for supply interruptions related to logistics. Coordinate contingency plans when necessary. Support root cause analysis for logistics issues 8. System & Master Data Management Maintain system accuracy to ensure sales orders, transfer requests, and labels are properly updated. Support system improvements related …

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