Product Recovery Specialist

About Unturned Unturned is a rapidly growing returns management and logistics company that partners with eCommerce sellers, especially those operating on Amazon, to streamline the entire product returns lifecycle. From inspection and grading to inventory management, fulfillment, and liquidation, we help sellers recover value from returned merchandise while reducing waste and making quality products more accessible. We are building a company rooted in reliability, accuracy, integrity, and continuous improvement. At Unturned, employees have the opportunity to contribute directly to our growth, improve our processes, and develop new skills as our operations expand. Position Overview As a Product Recovery Specialist, you will play an important role in multiple areas of Unturned’s warehouse operations. Your responsibilities will include inspecting returned merchandise, documenting product conditions using our custom-built software, organizing inventory, picking customer orders, and packing products for shipment. This position is designed for someone who enjoys hands-on work, is comfortable using technology, and can adapt to different responsibilities throughout the workday. You will help ensure that returned products are processed correctly, inventory is handled efficiently, and customer orders are fulfilled accurately and on time. We are looking for dependable, detail-oriented individuals who take pride in their work and are willing to learn multiple warehouse functions! Key Responsibilities Product Returns and Inspection Use Unturned’s proprietary software to inspect, document, and process returned merchandise. Evaluate product condition and follow established guidelines to determine whether items should be returned to the original seller, prepared for liquidation, or responsibly discarded. Capture clear, accurate product photos following company standards, including proper picture orientation. Follow inspection procedures and report unusual items, missing components, damage, or other concerns to team leads. Maintain accuracy and consistency while processing a high volume of returned products. Picking, Packing, and Fulfillment Use Unturned’s custom software to locate and pick products for customer orders. Verify items against order information to help maintain picking accuracy and prevent fulfillment errors. Safely pack products using appropriate boxes, mailers, and other packaging materials. Prepare packages for shipment and assist with shipping-related tasks as needed. Meet established productivity and quality expectations while ensuring orders are completed accurately and efficiently. General Warehouse Operations Assist with sorting, staging, organizing, and moving inventory throughout the warehouse. Support other warehouse departments during high-volume periods or when operational needs change. Maintain a clean, organized, and safe work area. Follow established standard operating procedures and workplace safety requirements. Communicate inventory discrepancies, workflow issues, and process concerns to team leads. Collaborate with coworkers and supervisors to achieve daily and weekly operational goals. Remain flexible and willing to cross-train in different warehouse functions as business needs evolve. What You Bring Strong attention to detail and the ability to follow instructions consistently. Dependability, punctuality, and a strong sense of personal responsibility. Comfort using mobile applications, tablets, and warehouse software systems. Ability to work independently while contributing to a team. Ability to maintain a productive pace without sacrificing accuracy or quality. Good organizational skills and the ability to adapt to changing priorities. Willingness to learn new processes and work in multiple warehouse departments. A team-first attitude and commitment to doing the right thing. Ability to safely lift and move items weighing up to 50 pounds, with or without reasonable accommodation. Previous wa…

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