Product Owner - Data & Business Intelligence

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers! Our core values: Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes. Authenticity – We like people, not pretense. Determination – We kick down walls. At Trail Appliances, we're not just selling appliances. We're helping customers create homes they love, and we're constantly looking for better ways to serve them. As a family-owned Canadian company, we believe great ideas can come from anywhere, and we're committed to giving our teams the tools, technology, and support they need to do their best work. We're looking for a Product Owner - Data & Business Intelligence to help shape how data drives decisions across our business. This is an exciting opportunity to lead the direction of enterprise reporting, analytics, KPIs, dashboards, and data products while working closely with teams across Sales, Operations, Customer Experience, Finance, Supply Chain, HR, and IT. If you're passionate about turning business questions into actionable insights, enjoy bringing clarity to complex challenges, and believe that good data should drive better decisions, we'd love to hear from you. What You'll Do As our Product Owner - Data & Business Intelligence, you'll own the roadmap, backlog, adoption, and ongoing evolution of our data and analytics capabilities. You'll partner with stakeholders across the organization to ensure we are investing in the right reporting, metrics, and data products to support business outcomes. You will: Own and maintain the roadmap and backlog for enterprise data products, dashboards, operational reporting, semantic models, self-service analytics, and related data quality initiatives. Partner with business leaders and frontline teams to understand the decisions, measures, risks, and operational questions that data products must support. Evaluate and prioritize requests based on business value, KPI impact, data readiness, effort, urgency, dependencies, regulatory requirements, and audience reach. Translate business needs into user stories, metric definitions, acceptance criteria, security requirements, data expectations, and measurable outcomes. Work closely with BI architects, data engineers, analysts, application owners, and subject-matter experts to deliver trusted and scalable analytics solutions. Facilitate discovery workshops, KPI-definition sessions, backlog refinement, reporting rationalization, user acceptance testing, demonstrations, and release activities. Challenge duplicate reports, conflicting metrics, spreadsheet-driven processes, and low-value requests in favour of governed, reusable, and scalable reporting solutions. Lead business validation, testing, adoption, training, documentation, and post-launch measurement activities. Monitor data quality, report usage, adoption, performance, business impact, and ongoing value realization. Help establish and maintain practical governance practices that improve trust, consistency, and confidence in our data. What You Bring We're looking for someone who combines strong product thinking, business analysis expertise, and a passion for helping people make better decisions with data. Required Experience Five or more years of experience in product ownership, business intelligence, analytics, data product management, business analysis, reporting, process improvement, digital transformation, or related roles. Experience Power BI, building and managing product roadmaps and prioritizing competing bu…

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