Product Operations Specialist

About Kinaxis: About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you! In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers. About the team: Location Ottawa and Toronto, Canada - Hybrid Other Canadian locations - Remote About the role The Product Operations Specialist enables the Product organization to execute more effectively, consistently, and at scale by developing and improving the processes, frameworks, tools, reporting structures, and operating practices that support product delivery and execution. This role contributes to the design and evolution of the operating models, governance frameworks, processes, tooling, and insights that help Product teams make informed decisions, improve delivery consistency, identify execution friction, and operate more effectively at scale. Working across Product Operations, Product Management, Engineering, UX, Product Marketing, Customer Success, and other stakeholders, the Product Operations Specialist identifies opportunities to simplify and standardize how product work is planned, executed, validated, and reported, improve visibility and accountability, and drive operational excellence across the product lifecycle. About the role: Vacancy Status This is an existing job vacancy What you will do Partner with Product and Product Operations leaders to design, implement, and continuously improve Product delivery and execution frameworks, including execution planning, market validation, lifecycle governance, and standardized operating practices that enable consistent execution across the Product organization. Identify process friction, execution bottlenecks, tooling gaps, data-quality issues, inconsistent practices, and operational inefficiencies, and translate findings into scalable process, tooling, automation, and governance improvements across Product teams. Establish and maintain consistent program reporting structures, metrics, dashboards, definitions, and operating mechanisms that provide visibility into product execution progress, milestones, risks, dependencies, readiness, and outcomes. Drive consistency in product planning, lifecycle management, release readiness, and cross-functional decision-making. Optimize the Product organization's use of execution planning and delivery tools, workflows, integrations, and automation to improve consistency, data quality, visibility, and productivity while reducing manual effort and duplicate work. Facilitate alignment across Product, Engineering, UX, Customer Success, and other stakeholders to support successful delivery of strategic initiatives. Analyze operational data and trends to generate insights, recommend improvements, and support leadership decision-making. Champion a culture of continuo…

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