Procurement Operations and Coupa Senior Specialist

Position Summary: The Procurement Operations / Coupa Specialist is responsible for supporting and optimizing Mercury’s procurement operations with a primary focus on the Coupa platform, Procure-to-Pay (P2P) workflow execution, operational compliance, and process standardization. This position serves as a key operational resource across requisitioning, approvals, purchase orders, invoice workflows, supplier onboarding coordination, reporting, and system enablement to help drive efficiency, control, and user adoption across indirect procurement activities. This role requires strong practical Coupa knowledge and a solid understanding of procurement operations, including how sourcing, approvals, supplier onboarding, contract documentation, invoicing, and governance interact across the full procurement lifecycle. Mercury’s procurement roadmap calls for full Coupa enablement, greater workflow automation, improved touchless PO processing, stronger data visibility, and KPI-based operational management, making this role critical to the future-state operating model. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $83,670 to $161,815 (NJ, NY, WA, HI, AK, MD, CT, RI, MA) $76,064 to $147,104 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $68,457 to $132,394 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) In CA: Typical hiring range is $110,468 to $135,016 The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Must have very strong understanding of Coupa Modules – i.e. Contract Lifecycle Management Standard (CLMS), Smart Intake & Orchestration (SI&O), Analytics, Service Procurement and SIM (Supplier Information Management) Administer and support day-to-day procurement operations within Coupa, including requisitions, approval routing, purchase orders, invoice workflow support, and related operational controls. Monitor and help optimize Coupa workflows, approval chains, catalogs, and transaction processing to improve cycle time, compliance, and user experience. Support procurement intake and process execution from purchase request through purchase order and invoice routing, ensuring adherence to company policies and approval requirements. Coordinate supplier onboarding activities and supporting documentation within Coupa-related processes, including collection and validation of required forms and records. Maintain procurement records and required documentation in Coupa or approved repositories using proper naming conventions and policy requirements. Support procurement and business stakeholders with issue resolution related to requisitions, invoices, approvals, user access, notifications, delegates, and general Coupa functionality. Prepare and produce operational reports, spend visibility outputs, workflow metrics, and other management insights from Coupa and related procurement systems. Assist in identifying system gaps, control weaknesses, or process inefficiencies and recommend practical improvements to Procurement leadership. Support implementation and enhancement initiatives involving Coupa modules, workflows, analytics, guided buying, catalog improvements, and other procurement technology capabilities. Provide training and guidance to internal users on procurement processes, Coupa usage, policy requirements, and operational best practices. Partner with Procurement, Finance, Legal, Accounts Payable, IT, and business stakeholders to ensure operational alignment, accurate documentation, and appropriate segregation of duties. Help uphold governance and audit readiness by ensuring transactions, approvals, vendor records, and supporting documents are complete, traceable, and policy-compliant. Perform other duties as assigned by Procurement leadership. Educati…

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