Procurement Manager, Operations

Your work may not happen in the tunnel, but it helps keep every tunnel moving. At Whistle Express, procurement is about more than placing orders. It is about making sure our sites have the right supplies, vendors are responsive, invoices and records are accurate, and field teams can stay focused on serving guests. The Procurement Manager,Operations supports the day-to-day purchasing, supplier coordination, inventory, and procurement process execution for a fast-growing, multi-site operation. This role is for someone who is organized, detail-oriented, service-minded, and comfortable balancing follow-through with practical problem-solving. Why This Role Matters Small misses in purchasing can create big distractions for the field. A missed delivery, an unclear order, a vendor issue, or inaccurate inventory record can slow down a site quickly. This role helps prevent that by keeping procurement activity organized, visible, and moving. If you like keeping details tight, helping operators get what they need, and being the person others trust to follow through, this is your kind of role. What You’ll Do Purchasing and Order Support Support purchase order creation, order tracking, receiving follow-up, and documentation across approved vendors and spend categories. Help locations and functional teams navigate purchasing processes, approved materials, and ordering expectations. Monitor open orders, delayed shipments, backorders, and exceptions; communicate updates clearly and escalate when needed. Maintain accurate purchasing records so orders, receipts, invoices, and vendor communications are easy to track. Vendor and Supplier Coordination Serve as a day-to-day point of contact for vendors on order status, pricing questions, delivery timing, documentation, and service issues. Support vendor onboarding, information updates, compliance documentation, and approved supplier records. Track recurring cost, quality, delivery and supplier performance issues and help identify patterns that need manager review or supplier follow-up. Partner with the Sr. Manager, Procurement & Strategic Sourcing to support supplier performance routines and contract compliance. Contract Negotiation & Vendor Management Lead supplier selection, negotiations, and contract commitments. Oversee company wide RFQ/RFP’s across operations based vendor spend Drive cost-reduction initiatives and process improvements Lead cross functional Quarterly Business meetings with top spend suppliers Inventory and Materials Coordination Support inventory tracking, replenishment routines, materials planning, and site-level supply visibility. Help monitor stocking levels, usage trends, shortages, obsolete items, and reorder needs across locations. Work with field and finance partners to support accurate receiving, inventory records, and issue resolution. Help maintain approved item lists, product details, pricing information, and ordering guidance. Process Execution and Field Support Support the rollout and adoption of procurement tools, workflows, SOPs, job aids, and training materials. Answer field questions, troubleshoot process issues, and help make ordering and receiving routines easier to follow. Identify process gaps, recurring confusion, and opportunities to simplify the experience for location teams. Partner with Operations, Finance, Accounting, IT, and other support teams to keep procurement work moving accurately and on time. Reporting, Data, and Continuous Improvement Maintain procurement trackers, reporting inputs, supplier data, item records, and purchase documentation. Assist with reporting on purchasing activity, supplier performance, cost savings, inventory status, service levels, and open issues. Use data and feedback to help identify where orders are delayed, processes are unclear, or vendors are not meeting expectations. Bring forward risks, questions, and recommendations with enough context for leaders to act quickly. What We’re Looking For We are looking for someone …

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