Procurement Manager
Randstad Enterprisejoin the world’s most equitable and specialized talent company Are you our new colleague? We’re looking for a Services Procurement (SOW Management) Program Manager LOCATION: Brunswick, New Jersey, Jacksonville, FL Click here to apply how you will contribute Develop and lead an administratively scoped Services Procurement management program for an MSP client, providing senior operational leadership and driving SOW-related revenue growth. Lead a team of dedicated resources to ensure Randstad Enterprise (RE) delivers all contractually agreed success metrics and performance expectations. Serve as the primary operational focal point for executive client stakeholders across the account while maintaining a dual reporting line into Client Leadership and the Global Services Procurement Practice. Drive program optimization, SOW management strategy, and category expansion in alignment with RE's "Services Procurement 360" (SP360) framework and Center of Excellence best practices. your typical day includes Engaging with client program sponsors, procurement stakeholders, and project buyer communities to assess, recommend, and extend services procurement solutions. Overseeing operational SOW delivery, ensuring full utilization of Vendor Management Systems (VMS) technology and adherence to SP360 Standard Operating Procedures (SOPs). Managing and coaching team members, setting clear metrics/KPIs, and providing feedback to drive performance, growth, and retention. Tracking account KPIs and SLAs, conducting performance feedback analysis, and delivering reporting's and recommendations to client stakeholders. Handling program escalations, resolving operational or legal/contractual issues, and guiding audit processes for invoicing and billing accruals. your responsibilities include Strategic Leadership: Develop strong client relationships, assess expansion opportunities (e.g., higher value engagements or additional spend categories), gather market intelligence, and serve as a global spokesperson for services procurement strategies. Delivery Execution: Accountably deliver SOW Management Services via the Program Playbook, oversee SOW compliance, lead supplier rationalization recommendations, and assess client satisfaction via surveys, site visits, and roundtables. Team Management: Direct, coach, and support a subordinate team using competency frameworks; carry out global people management processes; align team goals to budget/playbook requirements; and organize key training. Financial Performance Accountability: Manage the Services Procurement element of the account P&L, lead forecasting and budgeting, manage expenses, and maintain full adherence to contract terms and schedules. your background Education: University/Post Graduate degree or equivalent professional & intellectual experience. Location & Travel: Brunswick, NJ or Jacksonville, FL. Regional and global travel required as needed. Work Experience: Demonstrable experience overseeing/supervising functional procurement activity—preferably with high processing volumes and supervising buyers or category specialists. Proven track record supporting indirect and people-based spend categories (preferably including IT and Professional Business Services). Proven experience leading teams and providing direction to subordinate resources. key capabilities Deep understanding of purchasing, procurement best practices, and client negotiation strategies. Strong technical fluency with accounts payable, purchase order tools, Vendor Management Systems (VMS), and digital platforms (Google Workspace / Microsoft Office platforms like Sheets, Excel, Slides). Affinity with diverse HR, staffing, and talent engagement models. key relationships Client Program Sponsors & Procurement Stakeholders Operational Delivery Leaders & Project Buyer Communities Global Services Procurement Practice & RE Client Leadership Program Suppliers & Managed Services Team Members your competencies Intellectual Strength: Ability to identify pa…