Principal Engineer - Supply Chain AI Solutions
HARMAN InternationalIntroduction: A Career at HARMAN Automotive
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.
• Engineer audio systems and integrated technology platforms that augment the driving experience
• Combine ingenuity, in-depth research, and a spirit of collabo
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ration with design and engineering excellence
• Advance in-vehicle infotainment, safety, efficiency, and enjoyment
About The Role
Drive hands-on delivery of AI and Generative AI solutions that streamline supply chain workflows and deliver measurable business value through hours saved, cycle-time reduction, improved decision quality, risk mitigation, and the breadth of users served. You will architect, develop, and maintain production-grade systems encompassing RAG pipelines, agentic tools, model routing, vector search, evaluation and guardrails, and observability, all tightly integrated with internal platforms, enterprise datasets, and supply chain systems. This is primarily a hands-on GenAI and software engineering role, with supply chain expertise providing the domain context for solution design and delivery.
What You Will Do
• Automate high-impact supply chain workflows for internal stakeholders, prioritizing initiatives with the greatest time savings, business impact, and user reach.
• Deliver production-ready copilots and applications for knowledge search, document summarization, intelligent recommendations, conversational analytics, exception management, and end-to-end workflow automation.
• Apply GenAI and software engineering to supply chain use cases across procurement; supplier collaboration and management; risk management; quality; costing; engineering; materials and warehouse management; finished-goods and component-level planning; and ESG.
• Architect and develop scalable, high-performance data and AI systems that support RAG, agentic workflows, secure tool use, and model orchestration.
• Own the complete solution lifecycle, from problem definition and rapid prototyping through rigorous evaluation, production deployment, ongoing monitoring, and continuous improvement.
• Design and implement RAG pipelines over heterogeneous and often messy enterprise and supply chain data, including contracts, purchase orders, supplier documents, bills of material, requirements, quality records, audit artifacts, planning data, business rules, and unstructured content. Select embedding strategies, chunking approaches, vector search configurations, rerankers, metadata or knowledge-graph enrichment techniques, and routing policies to maximize retrieval quality.
• Develop agentic workflows leveraging LangChain, LlamaIndex, Model Context Protocol (MCP), and agent-to-agent (A2A) protocols; build secure tools that allow agents to retrieve data and execute approved actions in enterprise systems.
• Integrate AI solutions with enterprise applications and data platforms through APIs, events, batch pipelines, and governed access patterns; design integrations that are resilient, observable, and maintainable.
• Evaluate when to use platform-native embedded AI capabilities versus custom-built GenAI components, and design modular solutions that can evolve with the enterprise tool landscape.
• Translate subject-matter-expert knowledge into robust prompts, tools, workflow logic, and validation rules; evaluate trade-offs among prompt engineering, retrieval augmentation, fine-tuning, and deterministic software.
• Work hands-on with large language models, vector databases such as Pinecone and FAISS, and agent memory systems.
• Establish operational excellence through rigorous SLAs; safety and guardrail mechanisms; prompt and version management; transparent evaluation; latency and throughput optimization; cost controls; load balancing; fallback or model-routing strategies; and human review for process-critical decisions.
• Establish observability using tool