Preparation Supervisor (Operations / Fleet / Cleaning)

Preparations Supervisor - Job Description Reports to : Station Manager Location : Mirabel, Quebec Employment Status : Seasonal (March - October 2026) Compensation : Competitive Salary Position Summary The Preparations Supervisor is responsible for leading, coordinating, and managing the team that prepares, cleans, stocks, and readies CanaDream units for rental and sale, ensuring all work meets com
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pany standards for cleanliness, safety, and guest satisfaction. This role involves staff supervision, inventory and budget management, process improvement, and direct support of daily operations. Company Overview CanaDream is one of Canada's leading RV rental and sales companies. We offer a wide range of RVs, including camperized vans, motorhomes, and truck campers, for both rental and purchase. With seven locations across Canada, including Calgary and Edmonton (Alberta), Vancouver (British Columbia), Whitehorse (Yukon), Toronto (Ontario), Montreal (Quebec) and Halifax (Nova Scotia), we provide our guests with the opportunity to explore Canada at their own pace. Enjoy the very best Canadian hospitality from our incredible Crew, who service, prepare, and deliver a wow factor for every rental and purchase. Our mission is to deliver a first-class RV vacation experience, and we pride ourselves on our exceptional customer service and high-quality vehicles. As we celebrate our 31st anniversary, we continue to grow and innovate, ensuring memorable experiences for our guests and a supportive, inclusive environment for our crew members. Key Responsibilities Leadership & Staff Management Provide leadership, direction, and training to interior and exterior cleaning and laundry staff ensuring high standards of performance and professionalism. Champion workplace safety by maintaining a clean, organized, and hazard-free environment; enforce health and safety standards, conduct routine inspections, and ensure all team members receive proper training and consistently follow established protocols to prevent accidents and promote a culture of safety. Motivate, support, and encourage team members, leading by example to promote engagement and productivity. Assign duties, prepare weekly staff schedules, and manage staff rotations to ensure adequate coverage and operational efficiency. Inspect completed work for quality and adherence to standards. Participate in recruiting, hiring, onboarding, training, performance reviews, discipline, and termination of staff as needed. Conduct regular staff meetings (formal and informal) to share updates, address concerns, and reinforce company standards. Serve as liaison between preparation staff and senior management. Investigate and resolve guest or customer complaints related to unit preparation. Operations & Systems Plan and coordinate all preparation activities, including scheduling vehicles for rental and sales. Ensure staff are proficient in workplace technology (e.g., Daily Activity Screen) and consistently follow digital processes. Implement new procedures and process improvements to enhance efficiency and service quality. Perform cleaning duties in case of emergency or staff shortage to maintain operational continuity. Inventory, Purchasing & Budget Oversee inventory control, purchasing, and receiving of all kit materials, cleaning, and laundry supplies. Conduct systematic and accurate inventory counts, monitor stock levels, and advise management on replenishment needs. Maintain complete and accurate records, control budgets, and exercise cost-control measures to optimize resources. Arrange maintenance and repair of cleaning equipment (vacuum cleaners, washers, dryers, pressure washers, etc.). Ensure insurance and registration documents are maintained in each vehicle for compliance and readiness. Required Skills, Education & Experience Minimum 2 years of cleaning experience within the automotive, RV, hotel, hospitality, or related industry. Experience in environments with high standards and time pressures

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