Powersports Parts Manager

Company Description Karl Malone Auto Group is an established automotive and powersports retailer headquartered in Draper, Utah, serving customers across the region. The organization is known for its commitment to customer service, quality products, and a supportive workplace culture. Team members benefit from working in a dynamic, growth-oriented environment with opportunities to develop their skills and advance their careers. The group values integrity, professionalism, and a strong focus on customer satisfaction, making it an appealing workplace for individuals passionate about the automotive and powersports industry. Role Description The Powersports Parts Manager is a full-time, on-site role based in West Valley City, UT, responsible for overseeing the daily operations of the powersports parts department. This role manages parts inventory, coordinates ordering and receiving, and ensures accurate stocking and tracking of all service parts. The Powersports Parts Manager works closely with service technicians, sales staff, and customers to identify parts needs, provide recommendations, and support efficient repair and maintenance work. Day-to-day responsibilities include supervising parts staff, maintaining organized parts storage, monitoring inventory levels, optimizing parts availability, and promoting parts sales. The role also involves resolving customer issues, upholding high standards of customer satisfaction, and supporting dealership performance goals. Qualifications Demonstrated ability to support strong customer relationships and satisfaction, with experience in customer service within an automotive or powersports environment. Proficiency in inventory control and inventory management, including ordering, tracking, and maintaining optimal stock levels for service parts. Knowledge of service parts operations, including parts identification, catalog use, and coordination with service and sales teams. Previous experience in a parts department or similar role, preferably in powersports, automotive, or related industries. Strong organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment. Effective communication and collaboration skills, with the ability to lead and support a team. Basic proficiency with dealership management systems and standard office software. High school diploma or equivalent; additional technical or industry-specific training is beneficial.

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