Pop-Up Operations Manager – Little Princess Spa®

Pop-Up Operations Manager – Little Princess Spa® Location: Aventura Mall, Aventura, FL (First Floor, Outside Zara) Job Type: Part-Time | Weekend Operations Schedule: Friday, Saturday & Sunday, with some weekday administrative responsibilities Compensation: Competitive pay based on experience About Little Princess Spa® Little Princess Spa® is a children's beauty and entertainment brand dedicated to creating magical experiences for young guests. We are seeking a highly organized, responsible, and proactive Pop-Up Operations Manager to oversee our Aventura Mall pop-up location. The ideal candidate is a natural leader with strong organizational skills, attention to detail, and experience managing employees, inventory, scheduling, and daily business operations. Key Responsibilities Team Management & Scheduling Coordinate and supervise weekend staff, including fairies and movers. Create and manage employee schedules and assigned responsibilities. Ensure appropriate staffing coverage throughout operating hours. Monitor employee attendance, punctuality, performance, and uniform standards. Address staffing issues and ensure employees follow company policies. Pop-Up Operations Oversee Friday setup and ensure the pop-up is fully prepared for weekend operations. Maintain a clean, organized, professional, and inviting environment. Coordinate supplies, equipment, maintenance, and cleaning between weekends. Ensure company operational standards are consistently followed. Handle day-to-day operational challenges and customer concerns. Payroll & Financial Reporting Review employee hours and process biweekly payroll accurately and on time. Track weekly sales, operating expenses, and profits using Microsoft Excel. Prepare and submit weekly performance updates to ownership. Monitor operational expenses and identify opportunities to improve efficiency and profitability. Inventory & Supplies Monitor inventory and maintain appropriate stock levels. Purchase and restock supplies as needed, following company purchasing guidelines. Keep inventory organized and minimize waste. Customer Service & Social Media Ensure an exceptional guest experience for children and their families. Support basic Instagram engagement and respond to customer inquiries as needed. Maintain the Little Princess Spa® brand image and professional standards. Assist with resolving customer concerns promptly and professionally. Qualifications Previous experience in retail management, operations, hospitality, or a supervisory position preferred. Strong leadership, communication, and problem-solving skills. Excellent organizational and multitasking abilities. Proficiency in Microsoft Excel and basic financial reporting. Experience with employee scheduling, payroll, and inventory management preferred. Comfortable using Instagram and communicating with customers. Reliable, detail-oriented, self-motivated, and capable of working independently. Experience in children's entertainment, beauty, or retail is a plus. Schedule & Availability Must be available Fridays, Saturdays, and Sundays. Must be available for occasional weekday administrative tasks, supply purchases, and operational coordination. Must be flexible during special events and busy holiday periods. What We're Looking For We're seeking someone who takes ownership, leads by example, communicates effectively, and ensures that our pop-up runs smoothly, efficiently, and profitably. To Apply: Submit your resume through Indeed, highlighting your management, administrative, and operational experience. Join Little Princess Spa® and help us create magical experiences while maintaining operational excellence! Pay: From $2,000.00 per month Work Location: In person

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