Police Dispatcher
City of Redlands, CAAre you looking for a rewarding career where you can make a meaningful difference in your community? Join our team as a Police Dispatcher and become an important part of an organization dedicated to serving and protecting the public. We are seeking motivated, dependable, and compassionate individuals who thrive in a team-oriented environment and are committed to making a positive impact. This is an exciting opportunity to build a fulfilling career, develop valuable skills, and be part of a profession where every day brings new challenges and the opportunity to help others. $7,500 HIRING INCENTIVE PAYMENT SCHEDULE $3,000 paid at the time of hire $3,000 at successful completion of probation $1,500 at the end of two years of employment This recruitment is intended for entry-level applicants interested in beginning a career in public safety communications. Experienced police dispatchers who meet the Dispatcher - Lateral qualifications are encouraged to apply here: Lateral Police Dispatcher Under Immediate supervision, performs a variety of duties involved in the operation of the emergency services systems and various communication devices to receive, route, relay, and dispatch calls for emergency and non-emergency law enforcement, ambulance, fire, and other services. DISTINGUISHING CHARACTERISTICS: Police Dispatcher -This is an entry-level position intended for individuals beginning a career in police dispatching. Employees perform a variety of dispatch duties while developing the knowledge, skills, and abilities necessary to work independently. Work is performed under close supervision and follows established procedures and guidelines, with additional instruction and guidance provided as needed. Previous dispatching experience is not required, as training will be provided to develop the skills necessary for success in this role. Examples of Duties Examples of duties include, but are not limited to, the following: Receives requests for police, fire, or other emergency services over the phone; Answer 911, alternate emergency, and business calls; Screens incoming calls to determine necessity, priority, and type of response required; Monitors other agency radio frequencies to be aware of incidents elsewhere that may affect operations; Dispatches units in response to calls for service; Monitors all activities on the radio keeping constant communications with personnel in the field; Relays information and instructions to field personnel; Enters, updates, and retrieves information from the computer and teletype networks; Provides general information to the public; Refers calls to appropriate agencies; Calms angered, distraught, or frightened callers; Maintains calm in radio transmissions during hectic, tense, and dangerous situations; Calls public and private agencies including allied law enforcement, hospitals, tow companies, utilities, and City stand-by personnel; Operates the CLETS (California Law Enforcement Telecommunication System) to run registration checks on vehicles, property, wanted information, and driver's license status; Contacts other agencies and check for warrants on subjects; Operates a variety of public safety telecommunications equipment, computer aided dispatch system, and records management system; Monitors, surveillance cameras, and other miscellaneous equipment; Calls emergency service personnel; Occasionally dispatches for Animal Control; Makes recordings of telephone calls and radio transmissions when ordered; Acts as matron as necessary; and Perform other related duties as assigned. Qualifications POLICE DISPATCHER Experience: Six months of experience performing clerical, administrative, or general office support duties. One year of experience in emergency services dispatching is highly desirable. Education: Equivalent to a high school diploma Specialized training in emergency management and telecommunications operations desirable. Licenses and Certificates: Possession of appropriate P.O.S.T. Dispatcher/Teleco…