Platform Parts Manager

Volkswagen Medicine Hat & Straightline Kia Medicine Hat Full-Time Position | Medicine Hat, Alberta Salary Range $72,000-$110,000 annually Straightline Kia Medicine Hat and Volkswagen Medicine Hat are looking for an organized, motivated, and customer-focused Platform Parts Manager to oversee and manage the parts departments for both dealerships. This is a hands-on leadership role responsible for maintaining efficient parts department operations, ensuring accurate inventory and record keeping, providing excellent customer service, and supporting both our customers and service technicians. The ideal candidate is detail-oriented, takes pride in keeping things organized, and can successfully balance multiple responsibilities while maintaining a high level of service. Key Responsibilities 1. Oversee the day-to-day operations of both dealership parts departments. 2. Maintain organized, clean, and efficient parts department operations. 3. Manage inventory control, including ordering, receiving, stocking, and inventory accuracy. 4. Maintain accurate records, paperwork, and parts documentation. 5. Handle parts returns, warranties, and core returns as required. 6. Provide excellent customer service to retail and wholesale customers. 7. Develop and maintain wholesale customer relationships and sales. 8. Assist service technicians with parts identification, sourcing, and availability. 9. Coordinate parts requirements to support the service departments and minimize downtime. 10. Monitor inventory levels and ensure appropriate stock availability. 11. Work with suppliers and manufacturers to source parts and resolve issues. 12. Ensure consistent parts department processes and procedures across both brands. Qualifications & Skills 1. Previous automotive parts department experience preferred. 2. Experience with dealership parts operations would be an asset. 3. Strong organizational and time-management skills. 4. Excellent customer service and communication skills. 5. Comfortable working with inventory management systems and computer software. 6. Strong attention to detail and accurate record-keeping abilities. 7. Ability to multitask and manage competing priorities. 8. Self-motivated with the ability to work independently and as part of a team. 9. Positive attitude and willingness to take a hands-on approach. What We're Looking For We are looking for someone who takes ownership of their departments, understands the importance of inventory accuracy, and enjoys being an integral part of a dealership team. The successful candidate will play an important role in keeping both parts departments running smoothly while supporting our retail customers, wholesale accounts, and service technicians.

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