Planning & Operations Director I (Hybrid)

Planning & Operations Director I (Hybrid) Chicago, IL The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. The American Medical Association’s Center for Digital Health and AI is focused on helping lead the transformation of medicine in the digital and AI era. The Center brings together physicians, patients, technology leaders, policymakers, researchers, health systems, payers, and other stakeholders to accelerate the responsible development and adoption of technologies that improve health and healthcare. Our work spans research and evidence, policy, implementation, education and resources, product development, and ecosystem engagement. We are building the Center to be dynamic, responsive, and highly execution-oriented. Doing that successfully requires more than a strong strategy. It requires the operating discipline, coordination, and infrastructure to turn priorities into action. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you. We have an opportunity at our corporate offices in Chicago for a Planning & Operations Director I (Hybrid) on our Digital Health and AI team. This is a hybrid position reporting into our Chicago, IL, or Washington, D.C. office, requiring 3 days a week in the office. As a Planning & Operations Director I, you will serve as the strategy and operations leader for the AMA Center for Digital Health and AI, translating strategic priorities into effective organizational operations, disciplined execution, and measurable results. Reporting directly to the SVP, the Director leads the development and management of the Center's operating model, financial and resource planning, cross-functional execution, and organizational effectiveness. This role exercises substantial independent judgment in resolving complex operational challenges, developing practical solutions, and coordinating across enterprise functions. As a trusted strategic partner to the SVP and Center leadership, this role contributes to business-unit strategy, priority setting, resource allocation, and organizational decision-making while ensuring the Center has the infrastructure and execution capacity required to deliver its mission. RESPONSIBILITIES: Center Operations & Organizational Effectiveness Lead the design, implementation, and continuous improvement of the Center's operating model, including governance processes, decision-making structures, operating rhythms, workflows, and systems that support effective execution. Exercise independent judgment to diagnose and resolve complex operational challenges and barriers to execution, escalating matters requiring executive decisions or institutional approval. Direct the Center's financial and operational planning, including budget development, forecasting, resource allocation, investment tracking, and financial performance management in partnership with AMA Finance. Serve as the Center's principal operational interface with Finance, Legal, Contracts, Compliance, Human Resources, Procurement, Technology, and other enterprise functions, coordinating contracting, procurement, recruitment, onboarding, reporting, and other operational needs while ensuring appropriate controls and timely resolution of issues . Evaluate organizational capacity, operating…

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