Pharmacy Technician Supervisor Second Shift

Job Purpose/Summary: The Second Shift Pharmacy Technician Supervisor at ASM Home Delivery serves as a pivotal leader in the mail order pharmacy, orchestrating the seamless execution of daily operations to ensure the accurate, efficient, and timely fulfillment of prescriptions. This role blends strategic people leadership with hands-on inventory oversight, fostering a high-performance culture rooted in accountability, compliance, and continuous improvement. By championing operational excellence and optimizing inventory workflows, the supervisor plays a key role in safeguarding medication integrity, enhancing patient outcomes, and empowering a cohesive, mission-driven team Critical Success Factors: Operational Efficiency Through Team Empowerment : Must streamline technician workflows and reduce bottlenecks—while simultaneously coaching, motivating, and developing staff to meet productivity and quality benchmarks. Empowered teams drive throughput, reduce errors, and adapt quickly to operational demands. Inventory Accuracy, Forecasting, and Accountability: Ability to maintain precise inventory records, anticipate demand trends, and proactively manage stock levels. The supervisor must implement robust inventory control systems, conduct regular audits, and ensure timely replenishment to avoid stockouts or overages. Regulatory Compliance and Leadership in Quality Culture : Ensuring compliance with DEA, FDA, and state pharmacy board regulations. The supervisor must enforce SOPs and lead by example in upholding safety and documentation standards Top 5 Competencies: 1. Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals. 2. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. 3. Develop Talent: Developing people to meet both their career goals and the org's goals 4. Optimize Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. 5. Decision Quality: Making good and timely decisions that keep the organization moving forward. Essential Duties & Responsibilities : In collaboration with the First Shift Pharmacy Technician Supervisor, the Second Shift Pharmacy Technician Supervisor will be responsible for the following, but not limited to: Perform essential pharmacy technician duties including prescription processing, medication preparation, quality assurance, customer service, and shipment packaging. Supervise daily activities of pharmacy technicians and support staff, ensuring adherence to SOPs and performance standards. Provide ongoing coaching, constructive feedback, and mentorship to promote professional growth and accountability. Conduct performance evaluations, set development goals, and manage corrective actions when necessary, with support of the Director of Pharmacy. Assist with staff scheduling, workload balancing, and coverage planning to meet operational demands. Participate in the recruitment, interviewing, and selection of pharmacy technician candidates. Onboard new hires by facilitating training, orientation, and integration into pharmacy workflows. Monitor and maintain optimal inventory levels of prescription medications and pharmacy supplies to support uninterrupted operations. Conduct regular cycle counts, audits, and reconciliations to ensure inventory accuracy and compliance. Receive, inspect, and document incoming shipments; verify quantities and quality against purchase orders. Manage returns, expired products, and disposal processes in accordance with safety and regulatory protocols. Utilize inventory management systems and software to track stock movement, generate reports, and analyze trends. Maintain accurate documentation related to inventory, staff performance, and operational metrics. Perform other job-related duties as assigned to support pharmacy operations and organizational goals.…

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