Pharmacy Shipping Specialist

Pharmacy Shipping Specialist Pharmacy Team Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The Pharmacy Shipping Clerk plays a key role in supporting retail pharmacy operations by managing the timely and accurate packaging and shipping of prescription medications and over-the-counter products. This position ensures compliance with all pharmacy laws and company procedures, while also providing excellent service to customers who receive medications by mail or delivery. Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Prepare and package prescriptions for mail-out or local courier in accordance with company standards and state/federal regulations Verify medication orders and patient information to ensure shipping accuracy Coordinate with patients to collect any out-of-pocket expenses associated with the shipment Coordinate with pharmacists and technicians to resolve any packaging or label discrepancies Handle outgoing shipments using courier and postal systems (e.g., USPS, FedEx, local delivery services) Track and document all shipments; notify patients of delivery status when required Maintain accurate shipping logs and inventory records Ensure safe handling of all medications, including temperature-sensitive or controlled substances Refill shipping supplies (boxes, labels, tape, packing materials) as needed Keep the shipping area clean, organized, and compliant with company safety protocols Assist pharmacy staff with other clerical duties as needed Education and/or Experience: High school diploma or equivalent required Prior experience in a retail pharmacy or shipping/receiving environment preferred Strong attention to detail and ability to follow procedures precisely Good communication skills and a customer-first attitude Ability to stand for long periods and lift less than or up to 30 lbs. Work or lived experience may substitute for education requirements on a case-by-case basis. Knowledge, Skills, and Abilities: Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility. Phys…

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