Pharmacy Infusion Operations Manager
HealthPartnersRegions is hiring a Pharmacy Infusion Operations Manager. The Manager, Pharmacy Infusion Operations provides strategic and operational leadership for pharmacy services supporting Regions Hospital infusion operations, including the Regions Cancer Center, Regions Specialty Infusion, Woodbury Infusion, and Coon Rapids Infusion, as well as HealthPartners Specialty Infusion. This leader is accountable for safe, high-quality, compliant, and financially responsible pharmacy operations across these sites and for the oversight, development, and performance of all pharmacists and pharmacy technicians supporting the infusion departments. The role ensures alignment and integration with the system Oncology/Infusion Program, partners closely with the Pharmacy Revenue Integrity Program Manager to optimize medication access, reimbursement, charge capture, and financial performance, and collaborates with clinical and operational leaders to deliver consistent, patient-centered infusion services. The position also leads the planning and pharmacy operational implementation of future growth for Regions infusion services, including, but not limited to, expansion of infusion locations, services, and home infusion capabilities. This leader serves as the primary pharmacy operational partner for assigned East Metro infusion services and translates system strategy into reliable local execution. The manager partners closely with site pharmacists, nursing leaders, physician leaders, clinic operations, patient access, finance, supply chain, revenue cycle, payer strategy, information technology, and 340B leadership to standardize operations, improve performance, optimize site of care, support compliant 340B program performance, and advance ambulatory and home infusion capabilities. MINIMUM QUALIFICATIONS: Education, Experience or Equivalent Combination: B.S. in Pharmacy or PharmD Required 3-5 years health system pharmacy experience Licensure/ Registration/ Certification: Licensed pharmacist in the state of MN Knowledge, Skills, and Abilities: Comprehensive knowledge of infusion pharmacy operations, including oncology and non-oncology medication-use processes, sterile compounding, hazardous drug handling, medication safety, and applicable regulatory and accreditation requirements. Knowledge of USP <797>, USP <800>, federal and state pharmacy regulations, quality standards, and regulatory readiness expectations applicable to infusion pharmacy services. Knowledge of medication procurement, inventory management, drug shortage mitigation, waste reduction, and supply continuity for high-cost, hazardous and non-hazardous medications. Demonstrated ability to lead, standardize, and continuously improve pharmacy operations across multiple infusion locations while addressing site-specific clinical and operational needs. Strong people-leadership and workforce-management skills, including staffing model development, recruitment, onboarding, competency assessment, performance management, employee development, engagement, and succession planning. Demonstrated project and change-management skills, including the ability to plan and implement complex initiatives across multiple sites, departments, and professional disciplines. Ability to collaborate effectively and build consensus with pharmacy, oncology, nursing, medical staff, finance, patient access, revenue cycle, supply chain, information technology, and other clinical and operational leaders. Excellent written, verbal, presentation, and executive communication skills, with the ability to translate complex clinical, operational, regulatory, and financial information into clear recommendations and decisions. Ability to lead through ambiguity and organizational change, prioritize competing initiatives, manage deadlines, resolve complex operational issues, and exercise sound independent judgment. Demonstrated ability to establish operational standards, performance expectations, governance, escalation pathways, and accounta…