PEST CONTROL OPERATIONS SERVICE MANAGER

Join the Evans Pest Control Family! We’re Growing – And We’re Looking for Our Next Great Leader! Are you a natural leader who knows how to motivate a team, deliver exceptional customer service, and get results? Ready to take your career to the next level? Evans Pest Control is looking for an energetic, experienced, and motivated Pest Control Operations Manager to help lead our growing service team! This is more than just a management position. It’s an opportunity to make a real impact, develop a talented team, improve operations, and help shape the future of a company that takes pride in its people, its customers, and the quality of its work. If you’re a hands-on leader who leads by example, enjoys developing people, and isn’t afraid to roll up your sleeves, we want to meet you! **Required: Current Commercial Pesticide Applicator License with certifications in Categories 11, 12, and 23 at minimum. WHO WE ARE – THE EVANS PEST CONTROL DIFFERENCE Since 2010, Evans Pest Control has been building a reputation for dependable service, professionalism, and outstanding customer care throughout the Philadelphia metro area and Eastern Pennsylvania. We’re a family-run, rapidly growing pest management company with a team of more than 12 dedicated professionals serving residential, commercial, institutional, and government customers. From major food-handling facilities and schools to residential communities and housing authorities, our customers trust us to protect their properties, businesses, and communities. We’re proud of how far we’ve come, but we’re even more excited about where we’re going! We’re building something special, and we’re looking for the right person to help us take it to the next level. THE OPPORTUNITY – LEAD, INSPIRE, AND MAKE AN IMPACT As our Service Manager , you’ll be at the center of our daily operations. You’ll lead our technicians, strengthen customer relationships, improve service quality, and help create a team culture built on accountability, teamwork, and pride. This is a hands-on leadership role where no two days are exactly alike. You’ll spend time in the field coaching technicians, solving challenges, improving processes, and making sure our customers receive the exceptional service they deserve. WHAT YOU’LL BE DOING Lead From the Front: Manage, motivate, train, and mentor our pest control technicians, helping each team member reach their full potential. Build a Winning Team: Conduct field ride-alongs, inspections, coaching sessions, and performance reviews. Keep Operations Running Smoothly: Oversee scheduling, routing, technician productivity, and service coverage throughout our territories. Develop Future Talent: Help onboard new employees and provide hands-on technical training. Deliver Exceptional Customer Experiences: Partner with our office team to resolve customer concerns and maintain strong customer relationships. Maintain the Highest Standards: Ensure compliance with licensing requirements, safety procedures, company policies, and state regulations. Drive Performance: Monitor service quality, callbacks, customer retention, and other key performance indicators. Support Business Growth: Work closely with our sales team to ensure smooth account transitions and successful new customer starts. Manage Resources: Assist with fleet oversight, equipment maintenance, and inventory management. Make Us Better: Identify opportunities to improve efficiency, strengthen our service department, and help the company continue growing. WHAT WE’RE LOOKING FOR We’re looking for someone who brings experience, confidence, professionalism, and a genuine passion for leadership. Required Qualifications: Current Commercial Pesticide Applicator License. Certifications in Categories 11, 12, and 23 at minimum. 3–5 years of experience in operations, management, or a related field. Proven leadership …

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