People & Culture Intern (Technical & Operations Support)

If you want to work in a company where your every action will help us to be there when people need help this is your chance. Falck is a global healthcare provider originating from Denmark that services 3 states in the US: California, Colorado and Texas.  Falck has been operating in the US since 2010 and is one of the largest private providers of emergency medical services in the country today. Our ambulance services impact not only the lives of our patients, but their families and communities. You will be part of developing our services helping patients, communities and society, impacting more lives than your own.

Compensation: $20/Hr.

This position is on a PT Temporary Basis

Position Summary:

Falck is seeking a detail-oriented and tech-savvy People & Culture Intern to join our team in Alameda County. Unlike traditional HR internships, this role is heavily focused on the technical and analytical side of Human Resources.

You will support the P&C team by managing data integrity, creating reports, and optimizing workflows using Microsoft Excel and other computer applications. This is an ideal opportunity for a student or recent graduate who loves data and wants to apply technical skills to real-world workforce management in a fast-paced healthcare/EMS environment.

 What We Offer:

• Hands-on Technical Experience: You won't just be filing papers; you will be managing real databases and building tools that the department will use long after your internship ends.
  
  
• Mentorship: Direct access to HR leadership and operations managers.
  
  
• EMS Industry Exposure: Insight into how a global healthcare provider manages a complex, mobile workforce.

 
Responsibilities:

1. Data Management & Reporting

• Maintain and audit employee data within our HR Information Systems (HRIS) to ensure 100% accuracy.
• Generate weekly and monthly reports regarding headcount, turnover, overtime, and certification compliance (e.g., EMT/Paramedic licenses).
• Assist in converting raw data into digestible dashboards and visual charts for leadership reviews.

2. Excel & Process Optimization

• Utilize Excel to clean, merge, and analyze large datasets from multiple sources (Time & Attendance, Payroll, HRIS).
• Create templates and macros to automate repetitive administrative tasks.
• Perform data audits using logical functions to identify discrepancies in employee files or payroll records.

3. Systems Support

• Act as a first-level support resource for employees navigating internal HR portals and apps.
• Assist with the digital onboarding process, ensuring all electronic I-9s and background checks are processed correctly in the system.
• Collaborate with the scheduling and payroll teams to reconcile hours worked against system logs.

Qualifications and skills:

• Currently enrolled in or recently graduated from a Bachelor’s degree program (Business Administration, Data Analytics, Human Resources, or Information Systems).
• Strong analytical mindset with the ability to spot patterns and errors in data.
• High level of integrity and ability to maintain strict confidentiality regarding sensitive employee information.
• Ability to work on-site at our Alameda operation.

Required Technical Skills

We are looking for a candidate who is comfortable with technology and eager to leverage it to solve problems.

Microsoft Excel Proficiency (Must Have):

• Formulas: for Data Analysis and other tasks related to analytics

This job description is a summary of duties, it is by no means an all-inclusive list but is merely a broad guide of expected duties.

Falck is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.