Parts Support Person
AutoCanadaFront Counter P arts Advisor Dealership: Sherwood Park Volkswagen Classification: Full-Time, Immediate Hire Sherwood Park Volkswagen is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and opera
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tional excellence fuels our success.
Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that's right for you.
The Parts
Advisor will be responsible for researching and sourcing parts for customers and technicians, ensuring timely and accurate part orders, and facilitating the sales process. Will provide exceptional customer service by issuing price quotes, selling parts, and handling special-order requests. This role also involves managing inventory, maintaining a clean and organized work area, and following safety policies to ensure a safe working environment.
Research and source parts for customers or technicians Sell parts to customer or service work orders Complete special-order parts requests that need to be ordered by the customer Communicate with the customer on the status of any parts ordered and notify them upon delivery to the dealership Pick-up parts for customers or technicians as required Must follow all company safety policies and procedures Some familiarity and/or experience with working in an automotive dealership and/or Parts Department Completion of a related post-secondary program and or training courses is considered an asset Experience with CDK is considered an asset A general understanding of Parts & Service operations and inventory management High-level skills in Word, Excel and MS Office etc. Employee and Family Assistance Programs We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. The expected range of compensation for this position is $50,000 – $60,000 Salary — Plus bonus.
This position will also be eligible to participate in the Company's annual cash bonus program, subject to the terms and conditions of the applicable plan documents. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities.