Parts Specialist

Job Overview As a Parts Specialist, you’ll help customers and service teams find the right automotive parts and accessories. You’ll combine customer service, product knowledge, and organized inventory practices to keep orders moving and support safe, reliable vehicle maintenance. Your impact: Accurate parts recommendations and timely order fulfillment help customers and technicians complete repairs and maintenance with confidence. Duties Assist customers in person and by phone; use clear communication, professional phone etiquette, and customer relationship building to understand their needs. Recommend and sell automotive parts and accessories using knowledge of vehicle systems, automotive repair, diagnostics, and mechanical troubleshooting. Process sales, returns, and orders using point-of-sale (POS) systems; handle cashiering and cash accurately. Manage inventory through stocking, inventory control, order fulfillment, and computerized maintenance management system (CMMS) records. Support sales management through product organization, retail math, negotiation, and attentive client communication. Experience Customer service, retail sales, automotive parts sales, or auto parts and accessories sales experience is useful; dealership experience is a plus. Knowledge of automotive parts and accessories, mechanical systems, vehicle maintenance, automotive service, and maintenance practices is preferred. Familiarity with inventory management, automotive parts management, POS tools, CMMS, and Microsoft Office is helpful. Bring organizational skills, math ability, communication skills, and confidence with sales and cash handling. Bilingual or multilingual abilities are welcome. Pay: $15.00 - $18.00 per hour Benefits: Employee discount People with a criminal record are encouraged to apply Work Location: In person

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