Parts Specialist

Company Description NEED PERSONNEL PLACEMENT is a staffing and personnel services company headquartered at 129 Morgan Drive, Suite 201, Norwood, Massachusetts, United States. The organization focuses on connecting qualified professionals with employers seeking dependable talent across a range of operational roles. As a regional provider, NEED PERSONNEL PLACEMENT works closely with local businesses
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to understand their workforce needs and match them with suitable candidates. The company emphasizes professionalism, reliability, and long-term placement success, offering opportunities for individuals who value stable employment and growth. Team members benefit from working with an organization that is committed to building strong relationships with both clients and employees.
Role Description The Parts Specialist is a full-time, on-site role based in Canton, MA. This position is responsible for identifying, sourcing, and issuing parts to internal teams and customers, ensuring accuracy and timely fulfillment of requests. Daily responsibilities include managing parts inquiries, looking up part numbers, processing orders, and coordinating with vendors or suppliers as needed. The Parts Specialist maintains inventory records, performs regular stock checks, helps reconcile discrepancies, and supports efficient inventory control processes. The role also involves responding to customer and internal team questions, providing clear information on parts availability and lead times, and contributing to a positive experience through attentive service. Collaboration with service, warehouse, and administrative staff is expected to ensure smooth operations and reliable parts support.
Qualifications
• Customer-focused skills, including Customer Service and Customer Satisfaction, to support positive interactions and reliable assistance.
• Operational skills in Inventory Management and Inventory Control to maintain accurate stock levels, documentation, and efficient parts handling.
• Strong Communication skills to coordinate with customers, team members, and vendors and to relay information clearly and professionally.
• Experience in a parts, warehouse, automotive, industrial, or service environment is beneficial.
• Ability to use inventory software, spreadsheets, and basic office applications; comfort with learning new systems.
• Attention to detail, strong organizational skills, and the ability to manage multiple requests in a fast-paced setting.
• High school diploma or equivalent; additional technical or vocational training related to parts or logistics is a plus.

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