Parts Representative

Parts Representative Join the Service Motor Company Team – Make our Family your Home! Are you in search of a fulfilling career where your dedication and hard work are not only recognized but also rewarded? Look no further, because at Service Motor Company, we pride ourselves on being an exceptional place to work, and we're inviting you to be a part of our dynamic team. Why Service Motor Company? At Service Motor Company, we understand that a thriving workforce is the cornerstone of our success. Here's why you'll love working with us: 1. First Shift Hours : We offer stable and predictable 1st shift hours, allowing you to maintain a healthy work-life balance. M - F, 7:30 am - 5:00pm, Saturday 7:30 am - 11:30 am (on a rotational basis with team). 2. Supportive and Appreciative Environment : We foster a workplace culture that values and appreciates every team member. Your hard work and dedication will never go unnoticed. 3. Career Advancement Opportunities : We believe in nurturing talent from within. Whether you're looking to move up the career ladder or explore new horizons, we offer a range of opportunities to help you achieve your professional goals. 4. Comprehensive Benefits Package : Health Insurance Dental Insurance Vision Insurance Voluntary Life Insurance Short-Term & Long-Term Disability 401k Retirement Fund with company match 5. Work-Life Balance : We understand the importance of personal time. That's why we offer: Paid Time Off Day 1 Paid Holidays Paid Sick Days 6. Employee Perks : Enjoy additional benefits like employee discounts and our Profit-Sharing Plan, which allows you to share the success you help create. At Service Motor Company, we're not just a workplace; we're a family. Join us, and you'll become part of a team that is dedicated to your growth, wellbeing, and overall job satisfaction. If you're ready to embark on a rewarding career journey with us, we encourage you to apply today and take the first step towards a brighter future at Service Motor Company. Your future success starts here! Summary : As a Parts Representative, you will be responsible for assisting customers with their parts needs and managing the parts inventory. Your role is crucial in ensuring that customers receive the correct parts promptly, contributing to the efficient operation and maintenance of construction, consumer, and agricultural equipment. You will also oversee inventory management to maintain optimal stock levels and ensure the availability of necessary parts. Education and/or Experience Desired: Experience in an Agricultural or Construction type setting is strongly preferred 1-3 years’ experience in a customer service-related position High School Diploma or equivalent Qualifications: To perform this job successfully, an individual must be able to perform each skill correctly. Reasonable accommodations may be made to enable individuals to perform the essential functions. Vision with or without the help of eyewear. A sense of hearing is required due to the high amount of phone and personal contact with customers. Excellent Organizational skills. Excellent computer skills (and ability to learn new computer programs). Excellent written, numerical, and oral skills. Excellent problem-solving skills. Excellent Communication skills. Excellent as well as professional customer service skills. Ability to work in a fast-paced parts department and multi-task. Ability to suggestively sell. Must be motivated and enthusiastic. Time management skills. Valid Driver's License and the ability to drive a company car if needed. Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Engagement: Greet customers promptly both in-person and over the phone, using their names where appropriate. Provide exceptional service by addressing their needs efficiently and thanking them for their business. Needs Assessment: Ask insightful questions…

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