Parts Operations Coordinator

Position purpose Own the coordination and reliability of centralized Parts ordering, interstore transfers, inventory control routines, exception reporting, Parts Playbook governance, and employee training across all locations. Enable accurate, timely transactions and consistent store execution while protecting inventory and supporting customer and service parts availability. Primary accountabilities Centralized ordering and availability Execute approved replenishment, special-order and interstore sourcing transactions within established authority, budgets and stocking rules. Validate demand, available-to-promise quantities, duplicate orders, backorders, freight and vendor terms before placement. Maintain order exception queue; follow up on overdue purchase orders, customer commitments, returns and credits; escalate proposed changes to min/max, stocking policies and purchasing limits. Interstore transfers and reconciliation Coordinate requests, allocation, shipment, receiving and proof of receipt across all 10 stores. Review aged in-transit items daily; resolve shortages, wrong-part shipments, unmatched receipts and transfers left open. Track transfer cycle time, fulfillment accuracy and repeat exceptions by store; maintain segregation between transaction initiation and independent reconciliation. Inventory integrity and controls Administer monthly line-count compliance and weekly risk-based blind spot counts, including high-value, high-movement, negative and historically discrepant SKUs. Coordinate rotating cross-store physical verification; ensure counts are of actual parts in bins, not only stickers or labels. Maintain discrepancy log, root causes and corrective actions; refer adjustments to Finance-authorized approvers. Review negative inventory, receiving variances, unusual adjustments, aged special orders, unresolved vendor returns and credits, obsolete/nonmoving stock and duplicate SKUs. Parts Playbook, SOPs and training Serve as document owner of the Parts Playbook, version control, job aids, checklists and standard transaction procedures; obtain VP of Operations approval for policy changes. Coordinate GPU Parts onboarding, refresher training, competency demonstrations and training records for Parts Pros and relevant store leaders. Audit adoption through transaction sampling, store visits and observations; coach employees on approved procedures and escalate repeat noncompliance. Reporting and continuous improvement Publish weekly exception dashboard with owner, age, exposure and due date; issue monthly store-level control scorecards. Identify systemic problems in receiving, transfers, ordering, inventory adjustments and returns; recommend process improvements and track closure. Partner with Service, Finance, Store Managers and the VP of Operations to improve parts availability and service responsiveness. Authority and control boundaries May execute purchases and transfers only within written delegation limits and approved rules; exceptions require documented approval. Does not independently set inventory investment, approve write-offs or adjustments, change stocking strategy, or own store Parts P&Ls. Store Managers and Parts teams retain physical custody and day-to-day inventory accountability. Finance independently approves adjustments and reconciles inventory balances. VP of Operations approves material Playbook/policy revisions, priorities and corrective-action escalation. Success measures Measure Initial management expectation Monthly line counts 100% completion; independent quality verification Random audits 100% of scheduled sample; variance trend improves Open transfers Aged exceptions reduced against first-30-day baseline Ordering accuracy Exceptions, duplicate orders and overdue orders trend down Discrepancies 95% resolved or escalated within 10 business days Playbook and training Version controlled; role-based competency tracked Strong dealership Parts workflow and inventory-system knowledge Accurate transacti…

View the full posting and apply