Parts Manager

Why Join Wagner? At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential. Benefits include: Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The Parts Manager is responsible for the safe, efficient, and profitable operation of the Parts Department and is responsible for conducting business in a manner that compliments Wagner’s Core Values, Statement of Purpose, and Safety Policies. Pay rate: $97,196.14 - $133,641.63 Annually Pay rate is dependent upon education & experience. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Leads the company safety culture and oversees safety policies and procedures are adhered to Ensures direct reports receive the tooling, training, and direction needed to execute their responsibilities and ensure that they are performing the essential functions and basic duties identified in the job description for their positions In conjunction with manager, develops Parts Department budget and manages expenditures against the approved budget Maintains positive control on all parts department expense accounts, audits and follows correct procedures for expense accounts Plans, formally and informally, long and short range, on equipment and facilities requirements; makes recommendations to the manager Oversees the management of new, exchange and reman parts inventory for accuracy, and provides necessary reports Ensures that exchange and core returns parts business meets or exceeds CAT’s standards and dealership goals Maintains and executes CPS / 6S methodology in the parts and warehouse areas Works closely with managers in policy matters as pertains to the parts operations Ensures the best freight accommodations for customers in alignment with company objectives Development of personnel to maintain or achieve customer loyalty Establishes and maintains close relationships with field and office personnel of Caterpillar Inc. in parts-related programs and problems Establishes and maintains close relationships with service department supervisors and parts supervisors in other stores Supports Parts Counter personnel with incoming calls pertaining to parts department and information concerning customer inquiries regarding parts information Manages customer communications and resolves customer complaints and issues Assists with customers coming into the store, by phone, e-mail, or personal field contact, with efforts to sell parts Other duties as assigned by manager Supervisory Responsibilities: Direct reports may include: Warehouse Manager, Parts Coordinator, Shop Parts Counter, Senior Counter, Parts Counter Sales, Lead Parts, Parts Clerk, Driver, Journey Distribution, Technical Communicator – Parts, & CAT Care Coordinator Hires parts personnel as needed and ensures proper training Provides day to day supervision of all direct reports Ensures weekend, holiday, and emergency work schedules are in place for Parts Department Assess training needs and schedules parts personnel for respective training classes and factory schools Ensures that all personnel are curre…

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