Parts Manager

With over 100 years of combined expertise, Raymond Central develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and pre-owned lift trucks and forklifts, parts, storage solutions, integrated systems, fleet management and other services to support our client's operations. Parts Manager (Kansas City, MO) We offer competitive pay, PTO/paid holidays, medical/dental/vision, retirement matching, tuition reimbursement, comprehensive training, and a variety of opportunities for professional growth. Position Summary: Manage and direct parts department so that the parts business grows in volume and profitability in line with established business goals and objectives. Principle Duties and Responsibilities: Manage and direct daily parts operations in accordance with established operating methods, policies, procedures and state / federal regulations. Establish goals and quotes for fiscal year and then work toward attainment of those goals, developing marketing strategies to achieve goals. Recruit, select, hire, develop and retain sufficient technical and support staff to implement operational plan. Develop positive, long-term relationships with customer base and seek to capitalize on repeat business. Manage operating costs and constantly seek to improve operating methods, safe operations, procedures and results. Maintain acceptable levels of stock order performance and inventory turns, Maintain inventory dollar levels in proportion to annual sales volume. Administer warranty policies. Tailor branch inventory to reflect blend or mix of truck population in branch and establish van inventory levels using geographic regions, truck population and technician certification level as criteria. Develop and market parts consignments. Perform complete year-end inventory of all stock. Reconcile all discrepancies. Attend company management meetings and manufacturer's sales meeting as required. Various additional responsibilities as assigned by management. Work with all departments and employees to insure quality of customer service. Ideal candidate will posses: Extensive technical aptitude in relation to material handling or heavy equipment industry. Excellent communication skills between various level of company Ability to lead a team of technicians, coordinators, and other employees Associates Degree or Technical College Cert. Experience with Microsoft Suite Minimum qualifications: Prior management experience within a material handling, heavy equipment, automative, or related field High School Diploma Must maintain acceptable driving record #RCCORP

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