Parts Manager - Chrysler Dodge Jeep Ram of Crestview

At Step One Automotive, we are committed to an environment where the customer is always treated with respect and dignity. Our team members are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. Find out why we are a step above the rest! Apply today! The Parts Manager strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying and advertising. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties/Responsibilities Participates in the forecasting of goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all parts department staff. Participates in the preparations of an annual operating budget and monitors success of achieving KPIs. Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale and internal accounts, and the DIY public. Works with corporate operations staff to establish pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty. Establishes individual parts inventory levels and balances them for maximum turnover. Ensures that parts inventory turns the required times per year. Monitors and adjusts inventory to minimize obsolescence. Ensures all parts are properly tagged so the dealership recovers full credit from the factory. Supervises stock order procedures and oversees department, dealership, and market ordering as needed. Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent the required percent of all orders. Analyzes sales, expenses, and inventory monthly to maintain profit goals. Develops and administers an aggressive wholesale parts program to produce profit. Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers. Works with departmental managers to ensure a timely turnaround of parts needed for internal jobs. Holds daily/weekly/monthly department meetings. Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness. Provides technical assistance to parts department employees. Monitors parts department employees' timecards. Coordinates a prompt, efficient and timely flow of paperwork. Directs shipping and receiving efforts to ensure timely processing. Monitors daily reports such as DOC and sales productivity, when available. Develops and utilizes a lost sales tracking report. Develops sales promotions. Creates, accounts for and authorizes purchase orders for all departments as needed. Turns in all outside purchases in a timely manner. Maintains janitorial and shop supplies as required. Takes advantage of all manufacturers' inventory co-op advertising in tandem with Corporate Marketing Director. Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction. Handles customer complaints immediately and according to the dealership's guidelines. Ensures all dealership purchases are properly accounted for before payment is made. Responsible for the collection of past-due accounts. Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS on all products carried and OSHA Right-to-Know. Understands, keeps abreast of, and complies with federal, state, and local re…

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