Parts Manager
Lithia & DrivewayDealership: L0857 Hyundai of Covington Pike Hyundai of Covington Pike Open Position: Automotive Parts Manager Drive Your Career Forward with Lithia & Driveway At Lithia & Driveway , we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing leaders who want to make an impact – both in their store and across the company. We are looking for a Parts Manager to lead, develop, and inspire our Parts team at Hyundai of Covington Pike. This role is a key driver of performance, culture, and customer experience. Why Join Our Team? We don't just offer jobs – we offer opportunities. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results. At Lithia & Driveway, you'll find: Real opportunities for advancement across a national network Leadership development and training through our internal learning programs A high-performance culture that recognizes and rewards results The ability to influence store success and shape your team What You'll Do: The Parts Manager is responsible for leading all aspects of the dealership's Parts Department, ensuring exceptional support for Service and Sales operations. This role oversees inventory management, parts procurement, team development, vendor relationships, and departmental profitability while maintaining a strong focus on customer satisfaction, technician productivity, and repair cycle time improvement. Reports to store leadership. Lead the daily operations of the Parts Department, including inventory control, purchasing, receiving, stocking, returns, and warranty parts processing. Manage and develop Parts Department personnel through hiring, training, coaching, scheduling, and performance accountability. Learn and effectively utilize multiple OEM parts catalogs, ordering platforms, and manufacturer programs. Ensure timely and accurate parts fulfillment for technicians, service advisors, and customer requests. Proactively monitor backorders and delayed shipments, maintaining consistent communication with vendors, OEM representatives, and internal departments. Research alternative sourcing solutions and identify regional, local, and aftermarket suppliers when appropriate to expedite repairs and reduce vehicle downtime. Partner closely with Service and Sales leadership to improve repair cycle times, technician efficiency, and overall customer experience. Maintain appropriate inventory levels while managing stock turns, obsolescence, special orders, and inventory investment. Analyze departmental performance, monitor key operating metrics, and implement process improvements to increase efficiency and profitability. Establish and maintain strong vendor relationships while negotiating favorable pricing and availability when applicable. Ensure compliance with OEM requirements, dealership policies, inventory controls, and safety standards. Handle escalated customer concerns related to parts availability, order status, and fulfillment issues in a professional manner. All other duties as assigned by leadership. What You'll Bring: Minimum 3 years of automotive parts management experience within a franchised OEM dealership. Proficiency with CDK/ADP and OEM parts catalog systems. Strong knowledge of inventory management, purchasing, sourcing, and inventory control processes. Strong leadership, communication, and organizational skills. Positive attitude with a collaborative approach to working across departments. Ability to thrive in a fast-paced dealership environment. Valid driver's license and acceptable driving record. Total Rewards $84,000.00 - $144,000.00/ Per Year This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes a base, commission, and bonus structure. Range shown is estimated total annual compensation. Actual pay offered may vary depending on skills, experience, job…