Parts Manager/ Advisor- Rv Dealership

About Us Vision RV is a family owned dealership that has been in business for 40 years. We are located in a newer, state of the art facility, located in Acheson, just 5 minutes west of Edmonton. We also operate a consignment dealership. Our culture is a family atmosphere where everyone helps out to provide a personalized customer experience. Job Summary We are seeking a dynamic and detail-oriented Parts Manager/Advisor to join our thriving RV dealership team. In this pivotal role, you will oversee the parts department, ensuring efficient inventory management, sourcing, and procurement of parts to meet customer and service needs. Your expertise will drive customer satisfaction through exceptional service and expert advice, while also managing supply chain operations to optimize parts availability. If you are passionate about the RV industry, possess strong mechanical knowledge, and thrive in a fast-paced environment, this is your opportunity to make a significant impact! Responsibilities Manage daily operations of the parts department, including inventory control, ordering, and stock replenishment using ERP (Enterprise Resource Planning) systems. Provide expert advice to customers and technicians on parts selection, compatibility, and usage to ensure optimal solutions. Source and procure parts efficiently by leveraging sourcing strategies, negotiation skills, and supply chain knowledge to secure quality products at competitive prices. Maintain accurate data entry for all transactions, inventory levels, and procurement activities within dealership management software. Sell retail parts to customers, merchandise the parts department and sell parts at various offsite RV shows. Coordinate with manufacturing partners and suppliers to ensure timely delivery of parts, supporting demand planning and production schedules. Assist customers with warranty claims, returns, and exchanges while delivering outstanding customer service that builds loyalty. Conduct regular inventory audits and analyze sales trends to forecast future demand and optimize stock levels. Operate forklifts or other warehouse equipment safely when handling heavy or bulky parts as needed. Requirements Proven dealership experience with a strong understanding of automotive or RV parts operations. Excellent data entry skills with attention to detail for accurate record keeping. Experience in purchasing, procurement, and supply chain management within a dealership or manufacturing environment. Strong customer service skills with the ability to communicate technical information clearly and professionally. Mechanical knowledge related to RV systems such as HVAC (Heating, Ventilation & Air Conditioning), electrical components, plumbing, and general mechanical repairs. Familiarity with ERP systems, CMMS software, demand planning tools, and sourcing platforms. Ability to negotiate effectively with suppliers to secure favorable terms while maintaining quality standards. Forklift certification or experience operating warehouse equipment safely preferred. Join us in delivering exceptional service while managing vital parts operations that keep our RVs on the road! We value energetic professionals eager to grow their careers in a supportive environment that emphasizes teamwork, innovation, and excellence in customer satisfaction. Pay: $50,000.00-$90,000.00 per year Work Location: In person

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