Parts Manager

Job Summary: The Parts Manager is responsible for overseeing all three branches’ financial performance, daily operations, inventory control, customer service, and employee development of the Parts Departments. This position focuses on maximizing profitability, maintaining inventory accuracy, improving operational efficiency, and ensuring a high level of customer satisfaction while supporting Toyota Lean Management principles and company objectives. Job Responsibilities (including, but not limited too): I. Financial Management : Develop and manage departmental budgets, review monthly financial performance and P&L statements, and monitor costs to ensure profitability. II. Sales & Customer Service: Oversee parts sales, customer orders, quotes, special billing, and fleet account pricing while ensuring competitive pricing and customer satisfaction. III. Inventory Management: Maintain accurate parts inventory, oversee purchasing, returns, surplus reduction, core tracking, cycle counts, annual inventories, and service van inventory. IV. Warehouse Operations: Manage warehouse efficiency, shipping and receiving processes, freight expenses, and inventory accuracy to minimize costs and maximize productivity. V. Employee Leadership & Development: Supervise, train, and evaluate employees while promoting cross-training, accountability, teamwork, and professional development. VI. Department Operations: Establish and enforce departmental procedures, conduct regular team meetings, resolve operational challenges, and improve overall efficiency. VII. Customer Relationships: Support customer service initiatives, strengthen customer relationships, and work with sales representatives to improve customer retention and satisfaction. VIII. Continuous Improvement: Implement Toyota Lean Management (TLM) principles to improve processes, reduce waste, and enhance departmental performance. IX. Compliance & Confidentiality: Maintain company standards, safeguard confidential information, and ensure compliance with company policies and procedures. X. Branch Support: Travel to other branches at least monthly to provide operational support, maintain consistency, and identify improvement opportunities. XI. Additional Responsibilities: Perform other duties as assigned by management. Job Qualifications: · Experience: Minimum of 3 years of hands-on service experience with a proven performance record and knowledge of material handling equipment. · Organizational Skills: Strong organizational, time management, and project management abilities. · Adaptability: Ability to adjust quickly to changing priorities and operational demands. · Self-Motivation: Demonstrates initiative, accountability, and the ability to work independently. · Customer Focus: Understands customer urgencies while promoting teamwork and professionalism. · Leadership & Development: Proven ability to train, coach, and motivate employees. · Communication Skills: Excellent verbal and written communication skills. Working Conditions and Abilities (including but not limited to): · Work Environment: Occasional exposure to shop noise, exhaust fumes, fuels, solvents, and chemicals. · Physical Demands: Ability to stand, walk, sit, bend, climb stairs, and occasionally push or pull up to 50 lbs. · Motor Skills: Ability to perform typing, writing, filing, and other tasks requiring hand-eye coordination. · Sedentary Work: Ability to work at a desk or computer for up to 8 hours daily. · Mental Abilities: Ability to understand, prioritize, remember, and manage multiple tasks and assignments. · Communication: Effective verbal and written communication skills. · Vision & Hearing: Ability to read documents and computer screens, see near and distant objects, and hear in environments with background noise. The above job description is not intended to be an all-inclusive list of duties and standards of the position. I…

View the full posting and apply