Parts Manager

Company Description Fowler Holding Company is a locally focused organization that supports automotive and related service operations in the Norman, OK area and beyond. The company is committed to delivering reliable products and services, with an emphasis on strong customer relationships and operational efficiency. Team members benefit from a collaborative environment that values accountability, integrity, and continuous improvement. Fowler Holding Company offers opportunities for professional growth and development within a stable, service-oriented business. Role Description This full-time, on-site Parts Manager role is based in Norman, OK. The Parts Manager oversees daily parts department operations, including ordering, receiving, stocking, and distributing service parts to internal departments and external customers. This role manages inventory levels, reconciles discrepancies, maintains accurate records, and ensures that parts are organized and accessible. The Parts Manager collaborates closely with service and sales teams to support timely repairs and customer requests, while monitoring vendor performance and pricing. The role also includes training and leading parts staff, implementing process improvements, and maintaining high standards for customer satisfaction and departmental efficiency. Qualifications Customer-facing skills, including Customer Service and Customer Satisfaction, with the ability to communicate clearly and professionally. Inventory-focused skills, including Inventory Control and Inventory Management, with attention to accuracy and organization. Technical parts knowledge, including experience with Service Parts and parts catalogs or systems. Experience using inventory, ERP, or dealership management software, and proficiency with basic office applications. Strong problem-solving skills, ability to prioritize tasks, and maintain composure in a fast-paced environment. Previous experience in automotive parts management or a related field preferred. High school diploma or equivalent required; additional technical or business coursework is a plus. Ability to stand, lift, and move parts as needed, and adhere to all safety and compliance guidelines.

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