Parts Manager

Due to an upcoming retirement, Jeff Smith's County Chevrolet is seeking an experienced and motivated Parts Manager to join our team! We are looking for a knowledgeable, customer-focused individual with strong leadership, organizational, and communication skills to oversee our Parts Department. The successful candidate will be responsible for managing daily parts operations, maintaining inventory levels, working closely with our Service Department, and delivering excellent customer service to both retail and wholesale customers. Key Responsibilities: Oversee the day-to-day operations of the Parts Department. Manage inventory, ordering, and stock control. Lead and support Parts Department staff. Work closely with the Service Department to ensure efficient operations. Build and maintain strong customer and supplier relationships. Ensure exceptional customer service and departmental profitability. Qualifications: Previous automotive parts experience required. Management or supervisory experience considered an asset. Strong knowledge of automotive parts and inventory systems. Excellent communication, leadership, and organizational skills. Customer-focused with a strong attention to detail. Management /Business Skills Required: Ability to establish and maintain good relationships with customers and to exceed their expectations Ability to maintain proper parts inventory levels, to do proper posting, and to measure true turns Ability to utilize computers and computer capabilities for inventory, recordkeeping, parts information, etc. Knowledge of automotive systems in general Ability to develop & follow action plans to ensure customer enthusiasm & Parts Department profitability Ability to lead and train team members in Parts Department operations Ability to establish and control inventory system Knowledge of and ability to interpret inventory reports Knowledge of parts pricing procedures Knowledge of new models based on technical service bulletins and surveys Leadership skills, including empowerment, coaching, organizing & planning and interpersonal sensitivity Position Summary: The Parts Manager: Monitors the parts inventory and anticipates parts needs in light of future promotions, new model years, trends, and suggested stock orders. Is responsible for the security of inventory and for analyzing the quality of parts. Works with retail and wholesale customers in considering credit applications, handling complaints, and negotiating prices to ensure customer enthusiasm. Is responsible for profit management in the Parts Department and must examine department financial statements, including expenses and revenue, to ensure the department's profitability. In cooperation with the dealership’s management team, must review the previous month's sales/profit performance to determine where improvements can be made. Must time inventory purchases to coincide with sales & special incentives in order to take advantage of savings. Is responsible for training and leading the Parts Department team and reviewing team performance on a regular basis, according to dealership policy. The Parts Manager: Is a detail-oriented individual comfortable with inventory work and the computer analysis of inventories. Must be people-oriented and willing and able to ask customers questions to ensure their enthusiasm. Rises from the position of Assistant Parts Manager or Parts Counterperson in the dealership, or externally comes from similar positions at aftermarket parts distributors or smaller repair shops. Must have a thorough insight into automotive systems in general and must have a working knowledge of which parts are most needed for specific models. Must maintain a broad knowledge of the manufacturer's new and recent products. Must have business savvy, as the Parts Department is an important source of profit for the dealership. Must be capable of working independently, effectively managing his or her time and work flow. The work of the Parts Manager: Centers …

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