Parts Department Manager
Finkbiner Equipment CoCompany Description Finkbiner Equipment Co. (FEC), founded in 1963 and now part of American State Equipment Co., specializes in selling, renting, and servicing heavy construction and road-building equipment. The company represents leading brands such as Liebherr for loaders, dozers, excavators, cranes, and material handlers; KPI-JCI Astec Mobile for crushing, screening, and conveying equipment; an
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d Roadtec for asphalt pavers, mills, and material transfer vehicles. FEC also supports Gomaco concrete paving systems, Gradall excavators and mining equipment, Sakai compaction equipment, and Minnich drills. Team members work in a technically focused environment that supports contractors and infrastructure projects across the region.
Role Description The Parts Department Manager is a full-time, on-site role based in Burr Ridge, IL. This position oversees daily parts operations, including ordering, receiving, stocking, and distributing service parts for a wide range of heavy equipment brands. The role manages parts inventory levels, tracks usage trends, and ensures accurate records to support service and sales teams. The manager leads parts staff, sets priorities, and maintains high standards for response times, order accuracy, and customer communication. This role also collaborates closely with service, sales, and vendors to resolve parts issues, negotiate pricing, and support customer satisfaction and departmental profitability.
Qualifications
• Strong focus on Customer Service and Customer Satisfaction to support internal teams and external clients.
• Demonstrated experience in Inventory Management and Inventory Control in a parts or distribution environment.
• Knowledge of Service Parts operations, including sourcing, ordering, and logistics for heavy equipment or similar industries.
• Ability to use parts and inventory software systems, with solid skills in data entry, reporting, and basic MS Office tools.
• Previous leadership or supervisory experience in a parts department, warehouse, or service-related role.
• Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment.
• Effective written and verbal communication skills, with the ability to interact professionally with customers, vendors, and team members.
• High school diploma or equivalent required; post-secondary technical or business training and heavy equipment experience are beneficial.